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Assistant Closing Manager

Assistant Closing Manager

BJ's Wholesale ClubTampa, FL, US
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Overview

Assistant Closing Manager at BJ's Wholesale Club. This role provides leadership and direction within the club and drives performance, including oversight of Recovery, Utility, and Perishable departments (Produce, Meat, Bakery, Deli, Dairy / Freezer) as well as overnight prep to ensure areas are clean, stocked, and ready for the morning open. The position also supports policy adherence, member service, and club operations as Manager on Duty (MOD) when needed. A valid ServSafe Food Safety Certification is required and must be maintained. In Florida, a qualifier certification through the Department of Agriculture and Consumer Services for retail propane oversight is required. Yearly certification for a forklift license is also required.

Location : Tampa, FL. Compensation : starting from $20.00 per hour; salary range may vary by location, education, experience, and qualifications.

Benefits

  • BJ's pays weekly
  • Eligible for free BJ's Inner Circle and Supplemental memberships
  • Generous time off programs to support busy lifestyles
  • Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
  • Benefit plans for changing needs
  • Three medical plans, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
  • 401(k) plan with company match (must be at least 18)
  • Eligibility requirements vary by position

Job Summary

Working closely with the Closing Manager, the Assistant Closing Manager leads club operations and drives performance. Responsibilities include supervising, when on MOD, recovery, utility, and perishable departments; ensuring cleanliness, stock, and readiness for morning open; enforcing policies and procedures; delivering a positive member experience; and supporting audit compliance, training, onboarding, and certifications to ensure food safety and operational excellence. The role also requires leadership and direction within the club and may involve serving as MOD as needed.

Major tasks include maintaining live GOLD standards, ensuring proper closing procedures, resolving member issues, monitoring inventory and freshness in the evening, enforcing sanitation, and coaching team members. The role requires using tools such as Hot List, NAFS, electronic reports, price sign reports, and productivity dashboards, and collaborating with cross-functional partners to improve closing routines and member experience.

Open shift availability is required. Must have the ability to operate safely and efficiently and maintain regular, predictable attendance.

Leadership Responsibilities

  • Know the business : use business acumen and data-driven decision-making.
  • Lead through change : model leadership and growth.
  • Communicate effectively : provide direction and support to teams.
  • Build high-performing teams : foster collaboration and accountability.
  • Deliver results : set expectations and drive execution; develop talent and provide ongoing coaching.
  • Display leadership : build trust, open communication, and inclusive relationships.
  • Team Member Engagement

  • Teach, coach, and lead : develop team through training and on-the-job coaching.
  • Drive values-based culture : promote thinking, ethics, and inclusion.
  • Create a safe, collaborative environment : encourage open communication and trust.
  • Recognize and retain top talent : support career growth.
  • Member Experience

  • Guarantee service excellence : uphold GOLD standards and service behaviors (GAA; LAST).
  • Monitor engagement : ensure premium member experience across departments.
  • Resolve concerns : support resolution and satisfaction.
  • Operational Standards

  • Maintain club standards : consistently deliver GOLD standards.
  • Raising the Bar : strive for plan attainment and improve bottom quartile KPIs relevant to the role.
  • Financial Performance

  • Cost discipline : meet or exceed labor and supply plans.
  • Drive performance and profitability : use reporting to identify opportunities.
  • Understand the business : know key metrics for total club and department performance.
  • Qualifications

  • 2 years of experience in retail, supermarket, or warehouse perishable operations preferred.
  • Experience in managing inventory turnover and waste reduction strategies.
  • SERV Safe certification required.
  • High school diploma required; college degree preferred.
  • Basic computer proficiency (MS Word, Excel, Email) required.
  • Open shift availability required.
  • Must be at least 18 years old.
  • Job Conditions

  • Frequent movement on hard surfaces; occasional bending, pulling, and reaching.
  • Regular lifting up to 30 pounds; occasional heavier lifting with assistance.
  • Exposure to temperature extremes and loud noises in perishable areas.
  • Potential exposure to cleaning agents.
  • Must maintain all training and required certifications.
  • Eligibility requirements vary by position. This job description reflects current duties and requirements and is subject to change.
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    Closing Manager • Tampa, FL, US

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