Talent.com
Guest Service Supervisor
Guest Service SupervisorGlobal Partners LP • Concord, MA, United States
Guest Service Supervisor

Guest Service Supervisor

Global Partners LP • Concord, MA, United States
job_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.full_time
job_description.job_card.job_description

We are looking to add a Guest Service Supervisor (GSS) to our family. Our GSS will be responsible for driving top notch guest experience while facilitating the completion of all store level tasks. We know you have many choices when choosing where to work. And what you really want to know before applying is, "What differentiates us from the rest?"

For over 90 years Global Partners LP has been delivering the energy our communities need to grow, move, and thrive. From Alltown Fresh , with its innovative chef-led creations and guest-focused retail experience, to our vast network of over 50 liquid energy terminals across the eastern seaboard and beyond, Global Partner's integrated network of businesses delivers value day-in and day-out to our guests and customers across the US. At Global Partners we embrace the future, investing in the energy transition with initiatives like GlobalGLO and supporting the communities in which we operate with our charitable work.

We're excited for the next 90 years at Global Partners and what innovative new ideas we can bring to our guests and customers in the future. We're looking for passionate people with great ideas to contribute to our company's future. If you're motivated by what's next, Global Partners can provide you the opportunities to push your career to the next level.

The Types of "Energy" You Bring

  • You work from your heart, genuinely love to take care of guests, and demonstrate pride in your work.
  • You display a guest come first mentality and showcase your exceptional guest service skills by providing pleasant greeting and parting remarks to everyone.
  • You are confident and make eye contact with guests.
  • You have superior relationship building skills and can establish a connection with guests and associates.
  • You are trustworthy and responsible.
  • You are detailed oriented and have excellent organizational skills.
  • You defuse issues by utilizing problem solving techniques.
  • You are a proven self-starter with demonstrated ability to make decisions.
  • You direct others and prioritize tasks.

"Gauges" of Responsibility

  • Supervise employees making sure they are performing all the job duties implemented by management.
  • Coaching employees by giving them constructive feedback to help perform certain tasks.
  • Greet guests and provide an enjoyable shopping experience for everyone.
  • Adhere to the execution of established safety, security, quality and store operations policies, procedures, and practices.
  • Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
  • Ensure all store housekeeping functions are completed (cleaning, dusting, sweeping, mopping, emptying trash etc).
  • Ensure the 24 / 7 execution of all guest service programs and processes.
  • Responsible for all cash processes which includes deposit preparation, lottery, gift cards, and checks where applicable.
  • Always replenishes products to ensure in-stock conditions.
  • Address inquiries and complaints from guests.
  • Check in external and internal vendors per established guidelines.
  • "Fuel" for You

  • Coins! We offer competitive salaries and opportunities for growth. We mean it! We have an amazing Talent Development Team who create trainings for growth and job development.
  • Health + Wellness - Medical, Dental, Visions and Life Insurance. Along with additional wellness support.
  • The Road Ahead - We offer 401k and a match component!
  • Professional Development - We provide tuition reimbursement; this benefit is offered after 6 months of service.
  • The GPS of our Interview Process

  • First thing first, if you're interested in the role, please apply.
  • The hiring manager will review your resume. If your experience would lend to this opportunity a recruiter or manager will contact you.
  • We conduct either in person or "in person" zoom interviews and provide additional interview information needed at that time.
  • Qualification

  • Must be available to work flexible hours that may include day, nights, weekends and or holidays
  • Must be efficient and organized
  • Must be at least 18 years of age to be considered for position.
  • Must have reliable transportation and a valid driver's license.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to reach, bend, twist, stoop, kneel, crouch, climb and lift up to 25 lbs during a shift.
  • Work in intermittent temperatures (i.e. cooler, outside, etc.,)
  • Education

  • High School Diploma or GED
  • Pay Range : $17.66 - $20.87

    The pay range for this position is outlined above. The final amount offered at the start of employment is determined based on factors including, but not limited to, experience level, knowledge, skills, abilities and geographic location, and the Company reserves the right to modify base salary at any time, including for reasons related to individual performance, Company or individual department / team performance and market factors.

    We value passion and potential. If you are enthusiastic about a position and think you can make a meaningful impact, we encourage you to apply even if you don't check every box. We embrace different perspectives, backgrounds and experiences.

    Global Partners LP is an equal opportunity employer. We foster a company culture where ideas from all people help us grow, move and thrive. We embrace the diversity of all applicants and do not discriminate against race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. If you have a disability and need an accommodation to apply, please contact our recruiting department at 781-891-4000.

  • Disclaimer : At Global Partners, we don't use lie detector tests for any employment decisions. We follow all the rules and regulations, so we need to let you know : In Massachusetts, it's illegal to require or administer a lie detector test as a condition of employment of continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
  • serp_jobs.job_alerts.create_a_job

    Guest Service Supervisor • Concord, MA, United States

    Job_description.internal_linking.related_jobs
    Customer Service & E-Commerce Supervisor - Full Time

    Customer Service & E-Commerce Supervisor - Full Time

    Whole Foods Market • Wellesley, MA, US
    serp_jobs.job_card.full_time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means impro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Union 537 Service Supervisor

    Union 537 Service Supervisor

    CMNE • Woburn, MA, US
    serp_jobs.job_card.full_time
    Corporate Mechanical of New England, LLC is a well-established company that has set the standards for exceptional quality, on-time service, and wrapped itself in friendly customer service in the.Co...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Service Coordinator

    Guest Service Coordinator

    Mane & Mani • Lynnfield, MA, US
    serp_jobs.job_card.full_time +1
    serp_jobs.filters_job_card.quick_apply
    What we do is about more than pretty polishes and beautiful hair, it's about how we make people feel.We're all about a beautiful state of mind. We're about self-care that's fast, affordable and alwa...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Customer Service & E-Commerce Supervisor - Part Time

    Customer Service & E-Commerce Supervisor - Part Time

    Whole Foods Market • Boston, MA, US
    serp_jobs.job_card.part_time
    A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet.That means impro...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Service Manager

    Guest Service Manager

    Royal Lahaina Resort • Boston, MA, US
    serp_jobs.job_card.full_time
    The Guest Services Manager is responsible for ensuring the operation of the Guest Services, Concierge and Uniformed Services / Transportation in an attentive, friendly, efficient and courteous manner...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Assistant Guest Service Manager

    Assistant Guest Service Manager

    The Fresh Market • Framingham, MA, US
    serp_jobs.job_card.full_time
    Our mission is to make every day eating extraordinary for our guests, and we are looking for a new team member who will commit to helping us deliver on this mission. Our added benefits for joining T...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Supervisor

    Service Supervisor

    Chadwick-BaRoss • Chelmsford, MA, US
    serp_jobs.job_card.full_time
    The Service Supervisor is responsible for the supervision and scheduling of the shop and field service technicians and repair of the equipment. This role also oversees new and used equipment prepara...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Food Service Leader

    Food Service Leader

    cumberlandfarmsinc • FRAMINGHAM, MA, United States
    serp_jobs.job_card.full_time +1
    If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you! Respons...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Customer Service Supervisor (overnights)

    Customer Service Supervisor (overnights)

    VCA Animal Hospitals • South Weymouth, MA, US
    serp_jobs.job_card.full_time
    VCA South Shore (Weymouth) Animal Hospital seeking an experienced Client Service Professional to join our active management team as Customer Service Supervisor. In this leadership role, you will wor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Banquet Houseperson Supervisor

    Banquet Houseperson Supervisor

    Omni Houston Hotel • Boston, MA, US
    serp_jobs.job_card.full_time
    Banquet Houseperson Supervisor.The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestroo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Service Supervisor

    Service Supervisor

    Cintas • Cumberland, RI, US
    serp_jobs.job_card.full_time
    Cintas is seeking a Service Supervisor to work directly with our customer facing service team both on route and in-house. Responsibilities include supervising the service team who provides customer ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    CUSTOMER SERVICE SUPERVISER (PART-TIME)

    CUSTOMER SERVICE SUPERVISER (PART-TIME)

    Michaels • Everett, MA, US
    serp_jobs.job_card.full_time +1
    Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes.Maintain store recovery standards to deliver...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Banquet Houseperson Supervisor

    Banquet Houseperson Supervisor

    Omni Barton Creek Resort & Spa • Boston, MA, US
    serp_jobs.job_card.full_time
    Banquet Houseperson Supervisor.The Omni Boston Hotel at the Seaport is located in the center of the bustling Seaport District. The AAA Four Diamond rated hotel boasts 1,054 finely appointed guestroo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Guest Lead

    Guest Lead

    Altar'd State • Salem, NH, US
    serp_jobs.job_card.full_time
    Reporting to Store Leadership, the Guest Lead plays an important role in delivering and directing the activities required to achieve store goals. These activities include providing exceptional guest...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Supervisor, Parking Services

    Supervisor, Parking Services

    Tufts Medicine • Boston, MA, US
    serp_jobs.job_card.part_time
    This role focuses on activities related to the support services functions, such as dietary and food services, environmental services, general facilities, repair and maintenance, parking, sterilizat...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Food Service Supervisor - Join Our Growing Team!

    Food Service Supervisor - Join Our Growing Team!

    Jobletics Pro Inc. • South Hamilton, MA, US
    serp_jobs.job_card.permanent
    Jobletics Pro is a leading provider of staffing solutions for the hospitality and food service industries.We place top-tier professionals in kitchens, cafeterias, and dining facilities across the c...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Restaurant Supervisor

    Restaurant Supervisor

    Cafe Escadrille • Burlington, Massachusetts, United States
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Cafe Escadrille is looking for a high-energy and hospitality-driven floor manager / supervisor.This position will assist with the day-to-day tasks of running the floor, overseeing front-of-house staf...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Hub Supervisor

    Hub Supervisor

    O'Reilly Automotive • Saugus, MA, US
    serp_jobs.job_card.full_time
    Job Opportunity At Store 06894 Saugus Ma.The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. Additional compensation includes annual, quarterly perf...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Deputy Concessions Supervisor, TD Garden (Hiring Immediately)

    Deputy Concessions Supervisor, TD Garden (Hiring Immediately)

    Delaware North • Boston, MA, US
    serp_jobs.job_card.full_time +1
    Delaware North Sportservice is searching for an Assistant Concessions Manager to join our team at.As an Assistant Concessions Manager, you will be responsible for partnering with the Concessions Ma...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Guest Service - Earn Up to $37 / hr

    Guest Service - Earn Up to $37 / hr

    TradeJobsWorkforce • 02458 Newton, MA, US
    serp_jobs.job_card.full_time
    ABOUT THE POSITION : -Responsible for handling guest check-ins and check-outs efficiently, informing guests of hotel's facilities at time of registration. Handle guest issues, complaints, and reques...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted