CMA / CNA and Medical Receptionist

Job Description

Job Description

About the Role :

We are seeking a highly organized and detail-oriented CMA / CNA and Medical Receptionist to join our team. In this role, you will be responsible for overseeing the daily operations of the front desk, and CMA / CNA ensuring that patients receive excellent customer service and that the office runs smoothly. You will be the first point of contact for patients, and will be responsible for scheduling appointments, answering phones, and managing patient records. Your attention to detail and ability to multitask will be essential in this role, as you will be responsible for managing a variety of tasks simultaneously.

Minimum Qualifications :

• MUST have current CNA or CMA license with at least 2 years of experience
• High school diploma or equivalent
• 2+ years of experience working in a medical office or similar environment
• Excellent communication and customer service skills
• Strong organizational and multitasking abilities
• Proficiency in Microsoft Office and electronic medical records systems
• MUST be willing and able to travel as needed

Preferred Qualifications :

Responsibilities :

Skills :

As the Medical Receptionist Lead, you will use your excellent communication and customer service skills to provide patients with a positive experience. Your strong organizational and multitasking abilities will be essential in managing a variety of tasks simultaneously, including scheduling appointments, managing patient records, and supervising other receptionists. Proficiency in Microsoft Office and electronic medical records systems will also be necessary in this role. Additionally, if you are bilingual in English and Spanish, you will have the opportunity to use your language skills to better serve our diverse patient population.