Commercial Account Manager

About Acrisure

A global fintech leader, Acrisure empowers millions of ambitious businesses and individuals with the right solutions to grow boldly forward. Bringing cutting-edge technology and top-tier human support together, we connect clients with customized solutions across a range of insurance, reinsurance, payroll, benefits, cybersecurity, mortgage services and more. In the last eleven years, Acrisure has grown in revenue from $38 million to almost $5 billion and employs over 19,000 colleagues in more than 20 countries. Our culture is defined by our entrepreneurial spirit and all that comes with it : innovation, client centricity and an indomitable will to win.

Job Summary

The success of this role is measured by account retention and rounding revenue, proactively building and maintaining positive relationships with clients, insurance carriers and other divisions within the agency, and training / mentorship of service staff as needed.

Responsibilities

• Coordination of projects across Enterprise.
• Develop and maintain client relationships in an assigned book of business to retain and cross-sell policies.
• Consult clients and prospects regarding their total cost of risk.
• Provide solutions to clients and prospects to address their business and insurance issues, and prepare capability presentations.
• Cross-sell identification and coordination.
• Responsible for client retention, with goals to be set annually.
• Oversee renewal timeline.
• Work closely with market underwriters on review and negotiation of quotes, including coverage, pricing and commissions.
• Review and proof of proposals.
• Coordinate client onboarding.
• Assist CSRs on service-related tasks occasionally.
• Identify and leverage all marketing resources to include direct carrier appointments, wholesalers / brokers and Acrisure resources.
• Identify, develop, and execute best practices with operational processes and procedures, including implementation and training.
• Assist in divisional / departmental / agency growth by fostering relationships with prospects, carriers and internal sources.
• Monitor weekly / monthly renewal reports to assure completion and compliance with agency standards.
• Attend all carrier & team meetings.
• Perform other duties as required and / or assigned.
• This description is not meant to be all-inclusive and may be modified from time to time at the discretion of management.

Requirements

Education & Experience

Benefits and Perks

Note : Bonus benefits details may vary or be subject to eligibility and waiting periods. Offerings may differ by entity or location.

Acrisure is committed to employing a diverse workforce. All applicants will be considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, veteran, or disability status. California residents can learn more about privacy practices at Acrisure California Applicant Privacy Policy (www.Acrisure.com / privacy / caapplicant).

Acrisure does not accept unsolicited resumes from employment agencies unless a mutual service agreement exists. All unsolicited resumes are Acrisure's property and no referral fee will be paid.

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