German Social Media Customer Associate - Athens
MediabistroWorkFromHome, KY, United Statesjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionNative / Fluent in German Good command of English (B1-B2 level) Tech-savvy and curious about new technologies mentality Excellent Verbal & written communication skills Ability to organize and follow up multiple tasks with accuracy and timeliness Complete relocation support (flight ticket to Greece, 4-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered by us) Competitive monthly salary + 2 extra salaries per year Monthly Performance Bonus Health package Full training by certified instructors Professional growth & development opportunities Special events as well as community & social responsibility initiatives Free online Greek language courses State-of-the-art premises, providing a great working environment with a relaxing break area
Do you want to start a career in Customer Support for Social Media ?
Are you a fluent German speaker ?
We are looking for German Social Media Customer Associates to start a promising career in Customer Service.
Pack your bags for Athens and kick-start your career!
Responsibilities
- Analyze issues of business customers, partners, clients or internal stakeholders and find the best ways to resolve them
- Address issues via chat, email or phone channels, following operating procedures
- Close customer inquiries regarding online marketing products, troubleshoot issues per process specifications, assist users in recovering account information and assist in payment-related issues
- Adapt existing processes to craft alternate solutions, or escalate critical or more complex queries to the next level for resolution
Qualifications
Benefits & Perks
Only CVs in English will be reviewed.
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Social Media • WorkFromHome, KY, United States