Lobby Attendant - Embassy Suites by Hilton Austin Downtown South Congress

Housekeeping and Laundry

Embassy Suites by Hilton Austin Downtown South Congress is looking for their next Lobby Attendant to join the housekeeping team! With city views in South Congress, this property is located next to the Congress Avenue Bridge and Lady Bird Lake.

What will I be doing?

As a Lobby Attendant, you would be responsible for cleaning and maintaining all public areas of the hotel and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

• Clean designated areas including, but not limited to, restrooms, public areas, hallways, stairwells, elevators, offices and banquet / meeting / conference rooms
• Perform a variety of tasks including, but not limited to, dusting and polishing furniture and fixtures, vacuuming, mopping, sweeping, shampooing carpets, washing windows, emptying carts of soiled linens, cleaning / waxing floors, removing and disposing of trash, insects and debris and emptying ashtrays
• Greet guests in a friendly manner
• Perform deep cleaning tasks and special projects (for example : mattress flipping, furniture moves, etc.), as needed
• Assist in delivering guest requests and in cleaning guest rooms, as needed

Shift Pattern : AM shifts, weekends and holidays availability is required.

The Benefits : Hilton is proud to have an award-winning workplace culture ranking #1 Best Workplace by Great Place to Work & Fortune . We support the mental and physical well-being of all team members so they can thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including :

Available benefits may vary depending upon property-specific terms and conditions of employment and the terms of the collective bargaining agreement if applicable.

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our team members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

In addition, we look for the demonstration of the following key attributes :

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing team members are at the heart of it all!