Banquet Supervisor

What will you be doing?

Supervise and train staff in the set up and break down of assigned banquet rooms according to Banquet Event Order (BEO) and manager's instructions. Supervise and train staff in maintaining inventory of necessary supplies.

Supervise and train staff in the service of food and beverages according to Marcus Hotels and Resorts and Marriott standards.

Participate in set up of banquet rooms and service of food & beverages to guests and maintain cleanliness.

Communicate frequently with supervisors and managers.

Follow all Marcus Hotels and Resorts policies and procedures, Marriott Standards, and Information Protection procedures.

Administer discipline as needed at a supervisory level and ensure disciplinary procedures are followed.

Communicate frequently with guest contacts in order to ensure that their needs are being met.

Attend all scheduled mandatory Banquet Department meetings, trainings and hotel meetings.

Perform all other related duties and special projects as requested and / or assigned.

What you will bring to the role?

High School Diploma required, advanced degree in hospitality related field preferred.

Prior Banquet Server, Bartender or Set-Up experience required, prior hospitality supervisory experience preferred.

Ability to obtain and maintain an active Lancaster County Food Handler Training Certification as well as any additional training / certification requirements per Marcus Hotels & Resorts, Marriott and Lancaster County.

Dependable and reliable to meet the demands of a 24 hour operation with flexibility to work a varied schedule to include days, evenings, weekends, holidays and the ability to work under pressure.

Ability to effectively deal with guest and employee concerns in a friendly and positive manner. This involves listening to the nature of concern, demonstrating empathy with the customer and providing positive and proactive solutions.

Excellent interpersonal, listening and communication skills to include the ability to read, write, speak, and understand the English Language.

Must be able to lift, push, pull and or carry up to 50 lbs. and ability to stand and move throughout continuously to perform essential job functions

Hearing and visual ability to observe and detect signs of emergency situations.

What is in it for you?

Free well-balanced meal per shift

Discounts on room rates, dining, golfing, skiing, and spa at

Marcus Hotels & Resorts [and any discounts from Hilton or Marriott where applicable]

Free parking

"Two for one" movie theater coupons at Marcus Theatres

Career growth opportunities with ability to transfer between properties

Paid vacation days, annual wage increases, and additional benefits including medical, dental, and vision insurance, employee assistance program, and retirement benefits, recognition programs, and unlimited employee referral bonus

About Marcus Hotels & Resorts

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are "People Pleasing People" who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S. based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note

This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

Equal Opportunity Employer

The Lincoln Marriott Cornhusker Hotel and Marcus Hotels & Resorts are an Equal Opportunity Employer.

J-18808-Ljbffr