Assistant Service Manager
Miller Transportation GroupFranklin, MA, USjob_description.job_card.variable_hours_ago
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job_description.job_card.job_descriptionAbility to read and comprehend instructions and information High school diploma, trade school, or equivalent experience 5+ years of experience in a Diesel Maintenance facility with strong technical / mechanical skills Excellent communication skills, both in writing and in person Valid driver\'s license and a good driving record (CDL or ability to obtain one with trainer assistance within 90 days) Competitive compensation Paid vacation and holidays Comprehensive medical, vision, and dental insurance with HRA, HSA, and FSA options 401(k) with company match Employee discounts and an employee assistance program Career advancement opportunities for technicians at all levels Robust in-person and online training programs
Base pay range
$55,000.00 / yr - $70,000.00 / yr
Miller Truck Leasing is hiring immediately for an Assistant Service Manager for our Diesel Maintenance shop in Franklin, MA . The Assistant Service Manager will assist the Service Manager in enhancing customer relations, managing facility costs, supervising facility employees, and performing administrative duties.
Responsibilities
- Service Management : Assist with PM scheduling, parts inventory, purchase orders, and invoicing
- Answer phones promptly and professionally
- Handle various information requests from clients and corporate
- Maintain logs as needed using MS Excel
- Prepare customer correspondence as needed
- Meet monthly closing schedule deadlines
- Billing and credits; ensure quality and accuracy of customer billing with justification and explanation
- In-service new customers, out-service vehicles
- Communicate all customer problems
- Daily data input of accounting documents including repair orders and purchase orders
- Rental Functions : Prepare rental invoices as needed, follow company procedures and guidelines for rental rate quotes
- Update Rental Manager daily on rental operations, lost rental sales, accidents, and customer requests
- Maintain rental availability information and mileage data
- Yard checks, rental contract preparation, insurance verification
- Clerical Functions : Update computer records, keep insurance information current on all clients, assist with license renewals and new registrations
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Benefits
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Assistant Service Manager • Franklin, MA, US