City / State
Norfolk, VA
Work Shift
First (Days)
Overview :
Accounts Receivable Specialist I
The Accounts Receivable Specialist I is responsible for managing the day-to-day operations of the organization's accounts receivable. This role involves ensuring accurate and timely collection of payments from consumers, insurance companies, and other payers. The Accounts Receivable Specialist will work to resolve billing issues, reconcile accounts, and maintain accurate records of transactions to ensure financial health and compliance with industry standards.
The AR Specialist I should possess strong attention to detail, excellent communication skills, and a solid understanding of healthcare billing practices and payer systems. This role supports the organization's financial operations by optimizing the accounts receivable process and improving cash flow
- Managing accounts receivable accounts,
- ensuring accurate billing and timely collection of payments.
- Reviewing and processing insurance claims, verifying patient information and coding for accuracy.
- Communicating with insurance providers, patients, and internal teams to resolve payment discrepancies or issues.
- Performing account reconciliations, identifying discrepancies, and applying appropriate payments or adjustments.
- Maintaining patient account balances, assisting with follow-up on unpaid claims, and issuing statements as needed.
- Ensuring adherence to healthcare billing regulations and policies. Assisting with month-end closing activities and financial reporting.
- Collaborating with other departments (e.g., billing, coding, and customer service) to streamline AR processes. Addressing and resolving any patient or insurance inquiries related to billing and payment issues.
Education
High School Diploma or equivalentCertification / Licensure
no specific certification or licensure requirementsExperience
High school diplomaOne Year of Healthcare experienceCustomer Service experienceEPIC, OnBase, Microsoft Word and ExcelPrinting and Scanning skills / experienceHybrid - must be in office 3 days per weekEagerness to learn and grow with team strongly preferredBenefits : Caring For Your Family and Your Career
Medical, Dental, Vision plansAdoption, Fertility and Surrogacy Reimbursement up to $10,000Paid Time Off and Sick LeavePaid Parental & Family Caregiver LeaveEmergency Backup CareLong-Term, Short-Term Disability, and Critical Illness plansLife Insurance401k / 403B with Employer MatchTuition Assistance - $5,250 / year and discounted educational opportunities through Guild EducationStudent Debt Pay Down - $10,000Reimbursement for certifications and free access to complete CEUs and professional developmentPet InsuranceLegal Resources PlanColleagues have the opportunity to earn an annual discretionary bonus ifestablished system and employee eligibility criteria is met.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
In support of our mission "to improve health every day," this is a tobacco-free environment.
For positions that are available as remote work, Sentara Health employs associates in the following states :
Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.