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Edward Jones is hiring : Enterprise Communication Strategist III- Reputation Mana

Edward Jones is hiring : Enterprise Communication Strategist III- Reputation Mana

MediabistroTacoma, WA, United States
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This job posting is anticipated to remain open for 30 days, from 07-Oct-2025. The posting may close early due to the volume of applicants.

Join a financial services firm where your contributions are valued. Edward Jones is a Fortune 500 company where people come first. With over 9 million clients and 20,000 financial advisors across the U.S. and Canada, we’re proud to be privately-owned, placing the focus on our clients rather than shareholder returns.

Behind everything we do is our purpose : We partner for positive impact to improve the lives of our clients and colleagues, and together, better our communities and society. We are an innovative, flexible, and inclusive organization that attracts, develops, and inspires performance excellence and a sense of belonging.

People are at the center of our partnership. Edward Jones associates are seen, heard, respected, and supported. This is what we believe makes us the best place to start or build your career.

View our Purpose, Inclusion and Citizenship Report.

Job Description

Manages external communication strategies for the firm’s largest, most complex strategic efforts and reputational needs. An individual in this role is responsible for leading the development of external communications, coaching others to ensure message and communication strategy alignment, partnering with firm leaders to develop and execute reactive and proactive communications and cultivating key national and trade media relationships. Also includes supporting financial advisors' local presence through media engagement support, crisis and issues management response strategy and more.

Responsibilities

  • High degree of personal initiative, seasoned judgment, outstanding interpersonal, verbal and written communication skills.
  • Demonstrated ability to grow the firm's impact, make effective decisions and deliver the right outcomes.
  • Experience translating stakeholder needs into communication strategies and experiences
  • Ability to make highly complex issues easily understood to key stakeholders including internal audiences, clients, prospective clients and the media.
  • Demonstrated success navigating complex, dynamic environments with changing priorities and deadlines, ability to work in a team-based or matrix environment.
  • Effective at building strong relationships to influence and gain consensus at all levels, including senior level executives.
  • Deep understanding of emerging communications technology and social media platforms, as well as an understanding of the local and national media landscape.
  • Deep understanding of what constitutes news and knowledge of how the media works.

Requirements

  • Bachelor’s Degree or equivalent experience
  • Degree in Journalism, Communication, Public Relations or Marketing or related degree / equivalent work experience preferred
  • 7 or more years of communications, PR, journalism or marketing experience
  • 5 or more years of experience leading crisis communications and issues management efforts
  • What Would Set You Apart

  • Experience in financial services and other highly regulated industries
  • Agency experience is a plus
  • Candidates that live within a commutable distance from our Tempe, AZ and St. Louis, MO home office locations are expected to work in the office three days per week, with preference for Tuesday through Thursday.

    Current INTERNAL home-based associates : While this role is posted as hybrid, if selected and accepted, you may retain your home-based status. Edward Jones intends in good faith to continue offering the role as home-based, though future business or regulatory needs may require on-site work.

    Our Company Culture

    At Edward Jones, we are building a place where everyone feels like they belong. We're proud of our associates' contributions to the firm and the recognitions we have received.

    Check out our U.S. awards and accolades : Insights & Information Blog Postings about Edward Jones

    Check out our Canadian awards and accolades : Insights & Information Blog Postings about Edward Jones

    Equal Employment Opportunity

    Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information or any other basis prohibited by applicable law.

    Benefits

    Edward Jones' compensation and benefits package includes medical and prescription drug, dental, vision, voluntary benefits (such as accident, hospital indemnity, and critical illness), short- and long-term disability, basic life, and basic AD&D coverage. Short- and long-term disability, basic life, and basic AD&D coverage are provided at no cost to associates. Edward Jones offers a 401k retirement plan, and tax-advantaged accounts : health savings account, and flexible spending account. Edward Jones observes ten paid holidays and provides 15 days of vacation for new associates beginning on January 1 of each year, as well as sick time, personal days, and a paid day for volunteerism. Associates may be eligible for bonuses and profit sharing. All associates are eligible for the firm's Employee Assistance Program. For more information on the Benefits available to Edward Jones associates, please visit our benefits page.

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