Solutions Support Engineer

A company is looking for a Solutions Support Engineer, US-East.

Key Responsibilities

Provide technical customer support experience for the company's product

Troubleshoot and resolve customer technical issues through collaboration and best practices

Design and implement scalable solutions for support through automation

Required Qualifications

5+ years of hands-on technical experience in customer support or related roles

1+ year of experience with Cloud technologies (Azure, AWS, GCP)

Experience in reading or debugging code in languages such as Java, Python, or JavaScript

Proficiency with command-line tools and Linux operating systems

Experience with Kubernetes and cloud computing environments