North Carolina Eligibility Team Lead

A company is looking for a Food & Nutrition Services - Eligibility Team Lead (Hybrid).

Key Responsibilities :

Provide day-to-day support to eligibility staff and assist caseworkers with complex policy and system issues

Analyze data reports to monitor work assignments and conduct audits for quality assurance and compliance

Facilitate training and professional development opportunities for staff while maintaining a caseload

Required Qualifications :

Associate's degree in Human Services or a related field

Two years of job-related experience

Equivalent education and experience are accepted

Current experience in determining eligibility and providing case management for Economic Services Programs is preferred

Experience as a mentor, lead worker, team leader, or supervisor is preferred