Patient Health Navigator

Job Description

Job Description

The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

This position is remote work eligible : Candidates MUST reside in California.

What You Will Be Doing :

Under general supervision, the Patient Health Navigator is responsible for using established protocols to help evaluate members and to help ensure that assigned members understand and can comply with prescribed care plans.

• Conducts initial health risk assessments for selected members; triages as appropriate.
• Conducts initial and ongoing education of, outreach to and follow-up with members to help ensure they understand and adhere to their care plan.
• Assists the member in identifying, completing and / or obtaining the required documents, tests and other items required for medical appointments.
• Assists the member in identifying and addressing barriers to their ability to access and keep medical appointments, including arranging for the provision of transportation, DME and translation services.
• Collaborates with primary care physicians and HPSJ care management staff to identify members requiring specialty care services.
• Refers and connects members to appropriate community resources and support services.
• Documents and maintains activities and records in appropriate HPSJ system(s) according to standards.

What You Bring :

Knowledge, Skills, Abilities and Competencies

Required

Preferred

What You Have :

Education & Experience

Required

Preferred

Required

Preferred

What You Will Get : HPSJ Perks :

Our Vision :

Continuously improve the health of our community.

Our Mission :

We provide healthcare value and advance wellness through community partnerships.

We are an equal opportunity employer and diversity is one of our core values. We believe that differences including race, ethnicity, gender, sexual orientation and other characteristics, will help us create a strong organization that is sensitive to the needs of those we serve. Employment decisions are made on the basis of qualifications and merit.

HPSJ provides equal employment opportunities to employees and applicants for employment and prohibits discrimination based on color, race, gender (including gender identity and gender expression), religion (including religious dress and grooming practices), marital status, registered domestic partner status, age, national origin (including language use) or ancestry, physical or mental disability, medical condition (including cancer and genetic characteristics), sex (including pregnancy, childbirth, breastfeeding or related medical condition), genetic information, sexual orientation, military or veteran status, political affiliation or any other characteristic made unlawful by applicable Federal, State or local laws. It also prohibits unlawful discrimination based on the perception that anyone has these characteristics, or is associated with anyone who has or is perceived to have these characteristics.

Important Notice : This job description is not a contract between HPSJ and the employee performing the job. The duties listed in the job description may be changed at the discretion of HPSJ, and HPSJ may request the employee to perform duties that are not listed on the job description.