Contract Repair Analyst

Materials And Parts Returns And Warranty Coordinator

Manage and coordinate materials and parts returns and warranty to ensure cost-effectiveness and proper alignment with Mesa Airlines' goals and objectives.

Ensures on-time return of loaned and exchanged materials and parts.

Processes product and conducts failure analysis on non-warranty assets.

Processes the day-to-day RMA receiving / shipping on non-warranty assets.

Coordinates, in conjunction with the Warehouses, the most cost-effective and timely service for all returning of borrowed and / or leased materials, and tooling to ensure avoidance of late fees and to prevent credit parts from being placed on credit-hold status.

Coordinates invoice payments with Accounts Payable (AP) to prevent the accumulation of any late fees.

Formulates and maintains business communications with all approved maintenance providers to ensure Mesa Airlines' goals, Contract requirements, and objectives are met.

Establishes policies and guidelines for the Materials "Ship or Shelf" (SOS) program in accordance with the Mesa Airlines' General Procedures Manual (GPM) and to meet Contact agreements.

Reviews component repairs and tracking for warranty consideration.

Ensures on time return of warranty parts for new aircraft.

Responsible for OEM Service Bulletin labor reimbursement programs.

Formulates report on status of claims.

Creates and provides reports to management on breakdown of freight cost by user as management requires.