Diagnostic System Specialist

The Diagnostic System Specialist is responsible for installing and training clients on clinical diagnostic products, including system operation, troubleshooting, theory, result interpretation, and laboratory statistics. This role coordinates installations with sales, customers, and the Installation Coordinator, while managing IQ, OQ, and PQ activities for new product setups. The Specialist develops validation protocols, analyzes data, and resolves technical issues to ensure compliance with regulatory requirements. Additional responsibilities include creating process documentation, conducting user training, testing system functionality, and supporting medical correlation studies. The position requires strong organizational, interpersonal, and communication skills, as well as the ability to train customer staff at all levels and manage complex products. Travel up to 80% by air is required.

How You'll Make An Impact :

• Interacts with : Technical Service personnel, Field Service personnel, Sales and Marketing departments, Customer Services and distribution within the company, as well as customers.
• Responsible for the Installation Qualification (IQ), Operational Qualification (OQ) and Performance Qualification (PQ)
• Performs and supports system demonstrations, evaluations and correlations as required, in house and / or at customer site.
• Develops, coordinates and execute customer trainings for designated Bio-Rad Laboratories instruments and products as required. Provides post-installation and post-training follow-ups.
• Identify trends and performs system / product failure analysis and escalation when applicable.

What You Bring :

Location : Bio-Rad is pleased to offer the flexibility of Remote Work for this role anywhere in the U.S.

Total Rewards Package : At Bio-Rad, we're empowered by our purpose and recognize that our employees are as well. That's why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio-Rad's robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee's work and life cycle.

Benefits : We're proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG's), and more!

Compensation : The estimated annual salary for this position is $60,700 to $103,900 at the time of posting. This range is inclusive of all geographic locations within the United States

Who We Are : For 70 years, Bio-Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio-Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement : Bio-Rad is an Equal Employment Opportunity / Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

Agency Non-Solicitation : Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.

Fraud Alert : Bio-Rad has received reports of individuals posing as Bio-Rad recruiters to obtain information, including personal and financial, from applicants. Beware of these fake "recruiters" and job scams. Click here for more information on this scam and how to avoid it. #LI-JS1 #remote

Legal Entity : (USA_1000)Bio-Rad Laboratories, Inc.