Field Technical Support Rep-3eTeam Inc • McPherson, Kansas, United States
Field Technical Support Rep-3
eTeam Inc • McPherson, Kansas, United States
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job_description.job_card.job_description3+ of field support experience Hardware / software installation, support and troubleshooting Experience with Windows 10 Experience with MS Office and OS365 Configuring new PC s / notebooks via SCCM imaging MAC iOS experience highly preferred but not required. Ticket management experience iOS device familiarity Eyes and Hands Networking support. Would be familiar with Networking enough to work with Network engineers in support of the onsite network. Lift and carry up to 40lbs Office environment Walk up Kiosk support Vending and Locker resupply
Pay Rate : $20 - $24 / Hour
Responsibilities :
- Provides on-site client facing support, including installation, servicing, and repairing systems.
- Quality checks operational status of system equipment before deployment.
- Resolves customer issues in the areas of hardware installation, repair, upgrade, and maintenance.
- Ensures issues are referred to the appropriate personnel / service areas for follow up, testing and troubleshooting.
- Eye and Hands networking support.
Basic Qualifications :
Work Environment
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Technical Support • McPherson, Kansas, United States
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