LHRO has an immediate opening for a Field Manager in the Baton Rouge Area!
FUNCTION : Under general supervision from the Program Manager, this positions is responsible for assuming the day-to day operational management of all activities and functions in a designated program area, implementing program policies and procedures; providing technical advice and / or supervision to team leaders and / or Direct Support Professionals and perform related work as required.
JOB REQUIREMENTS : This position requires an Associate's degree in Human Services. In addition to the education requirement, at least one (1) year of specialized experience is required working with individuals with disabilities. In Lieu of the education requirement, the applicant should have at least on(2) years of experience in management.
PERSONAL QUALITIES :
- Behave Ethically : Understand ethical behavior and business practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization.
- Build Relationships : Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization.
- Communicate Effectively : Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques.
- Creativity / Innovation : Develop new and unique wats to improve operations of the organization and to create new opportunities.
- Focus on Recipient Needs : Anticipate, understand, and respond to the needs of the internal and external recipients to meet or exceed their expectations, with the organizational parameters.
- Foster Teamwork : Work cooperatively and effectively with others to set goals, resolve problems, and make decisions, that enhance organizational effectiveness.
- Lead : Positively influence others to achieve results that are in the best interest of the organization.
- Make Decisions : Assess situations to determine the importance, urgency, and risks, and make clear decisions which are timely and in the best interest of the organization.
- Organize : Set Priorities, develop a work schedule, monitor progress towards goals, and track details, data, information, and activities.
- Plan : Determine strategies to move the organization forward, set goals, create and implement actions plans, and evaluate the process and results.
- Solve Problems : Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations, and / or resolve the problem.
- Adaptability : Work well under pressure and remain focused but flexible enough to work in a constantly changing environment.
PRINCIPLE ACTIVITIES :
Implement departmental goals, objectives, policies, procedures, and work standards where applicable for the assigned program; interprets and complies with all applicable federal and state regulations.Correct deficiencies and maintain accurate information to ensure licensing compliance.Directs or performs day-to-day operations of the assigned program to ensure that policies and procedures are being followed, that goals and objectives are met, and that services and projects are being accomplished efficiently and effectively, takes corrective actions as necessary and, where subordinates are present, may relieve them of the most difficult, sensitive or controversial projects within the program.Sign off on all individual care plans submitted to case management.Review and submit individual care plans for to Program Manager.Submit requisitions to Program Managers for final approval.Review and submit incident / accident reports to the Program Manager before entering into SIMs system.Plan, prepare and schedule management of individuals financesSubmit check registers for individuals financial management prior to submission to program Manager for approval.Prepare documents for delivery to Program ManagerComplete necessary home visits and phone contacts with individuals as needed.Follow the program's budget; aware financial well-being of the program by analyzing cost-effectiveness and exercising cost controls. Prepares, submits and justifies requisitions to the program Manager.Submit requisitions affecting department to Program Manager.Plans, organizes, administers, reviews and evaluates the work of subordinate professional, technical, support and operational staff where present, through subordinate supervisors and lead workersOn-Call for Direct Support Professionals.Provides for the selection, training, professional development, supervision and work evaluation of subordinate staff and makes recommendations on hiring, termination, promotion, and discipline as required.Interview Direct Support Professional and team LeadersConduct verbal and written work performance counseling for team membersConduct annual employee evaluations for all team membersConduct evaluation of employees upon transfersConduct training reinforcement for all team membersConfers with and represents the program in meetings, serves as a representative, fosters collaborative working relationships to the benefit of the program and the department.Work in conjunction with case managers to ensure that adequate services are being providedPlan and attends the Annual / Quarterly CPOC Review MeetingsPlan, schedule and conduct Annual Pre-Planning meeting prior to Annual CPOC Review MeetingConducts and attend regular staff meetingsConduct Meeting with Team LeadersCommunicate with staff, individuals, and family members to receive feedback and ensure their satisfaction with services providedAttend company Monthly All Staff MeetingsAttend meetings with Partnership for Excellence / Supported Living NetworkDevelops plans and systems and maintains records that provide for the proper evaluation, control and documentation of assigned activities; prepares a variety of written correspondences, reports, procedures, directives, and other materialsComplete weekly service logsComplete monthly progress notesReview and sign off on all employee time sheets and progress notesReview and maintain a filing system for all documentation retrieved from the individual's homeMaintain documentation between case management agencies and provider agencyMaintain a filing system for all employees assigned to caseloadEstablish new individuals into the programPerforms other duties of a similar nature or level.Principle activities are not all inclusive.Must be able to pass a background check and Drug screening.