Job Description
Job Description
Job Title : Mitigation Manager – Water Restoration
Location : Savannah, GA
Company : Serclean, Inc.
Website : www.serclean.com
Company Overview :
Serclean is an industry leader in water, mold, asbestos, and reconstruction restoration services, proudly serving residential and commercial clients with a commitment to safety, precision, and professionalism. Our IICRC-certified team provides fast, expert mitigation and abatement solutions 24 / 7. As we continue to grow, we are seeking a hands-on, experienced Mitigation Manager to join our Savannah team. This position plays a key leadership role in field operations, customer service, and emergency response coordination.
Position Summary :
The Mitigation Manager is responsible for overseeing the daily operations of our mitigation division, managing field technicians, coordinating on-call schedules, and ensuring each job is executed safely, efficiently, and in alignment with industry standards. This is a working field management position requiring proactive leadership, accountability, sales experience, direct engagement in field operations and on job problem-solving.
Key Responsibilities :
Manage and mentor a team of water mitigation technicians and assistants.
Participate in Serclean’s 24 / 7 emergency response rotation.
Supervise job sites to ensure adherence to Serclean's safety and performance expectations.
Act as the main point of contact for high-priority clients and adjust strategies to ensure satisfaction.
Ensure proper use of our Restoration Software, DASH, and DocuSketch platforms.
Oversee usage, cleanliness, and tracking of drying equipment and tools.
Support accurate Xactimate estimating and review job margins.
Qualifications :
Benefits :
Mitigation Manager • Richmond Hill, GA, US