Associate Store Mgr, Full Time, Santa Monica - Williams Sonoma

Retail Manager Position

About the Role

In partnership with the General Manager, promotes a sales culture by motivating and inspiring others to achieve individual and team measurable goals. Manages Units Per Transaction, Average Trans, Conversion and Sales Per Hour. In partnership with the General Manager, provides leadership by analyzing Week To Date, Month To Date, Year To Date sales and develops action plans to drive top line sales. In partnership with the General Manager, reviews payroll budgets and P&L to ensure store's contribution is on target. Ensures the individual and collective skills of the team are effectively utilized, building a strong People First culture. Prepares for future growth by identifying on-going personnel needs, actively recruiting and hiring top talent.

You're Excited About This Opportunity Because You Will...

• Ensures the sales floor is adequately staffed from a sales and tactical perspective, providing World Class Service
• In partnership with the General Manager, analyzes business trends and creates / implements / communicates weekly plans to ensure Units Per Transaction, Average Trans, Conversion and Sales Per Hour goals are achieved. Develops / implements and manages outreach / clientele programs for associates to drive sales
• Develops contests and other motivational programs to motivate associates to increase sales and raise team spirit
• Ensures all associates complete ticket to leave and follows-up appropriately to increase store performance
• Performs hourly reads, analyzing Units Per Transaction, Average Transaction, conversion and Sales Per Hour and manages staff productivity by developing / implementing strategies to meet and exceed sales

Manages the customer / associates experience, team-selling and coaching on the moment to increase productivity

Human Resources

Assesses associate performance and provides on-going feedback through one-on-ones, developmental plans and performance appraisals

In partnership with the General Manager creates and maintains an environment where all associates are treated fairly and with dignity in accordance with our People First Philosophy

Store Presentation

Analyzes business trends, inventory levels and customer feedback with General Manager and makes appropriate merchandising / display adjustments

Manages markdowns and necessary product moves to ensure proper signage and placement

Communicates with General Manager inventory levels, markdowns and trends

Establishes and maintains a safe work environment and ensures ongoing training and awareness

Operations

Manages inventory cycle counts

Ensures merchandise is properly packaged, ticketed and logged

Manages the flow of product to and from off-site locations

Ensures outside vendors and suppliers are following company Policies and Procedures

Supervises all client service issues including delivery / pick-up and resolution of outstanding issues through effective utilization of client information reporting system

Acts as a liaison between Customer Care Department and store to help resolve escalated issues

Maximizes store profit by aggressively managing inventory flow

Ensures all paperwork procedures are promptly and accurately completed

Why You Will Love Working At Williams-Sonoma, Inc.

We're Excited About You Because...

Physical Requirements :

Ability to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques.

May require occasional overnight travel.

Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend (Friday, Saturday and / or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).

Benefits :

This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be : $28.00-$32.00 per hour.

Once you are here, you can look forward to a wide variety of benefits designed to help you grow, personally and professionally, to keep you healthy, to prepare you for the unexpected, to care for your family and to build a secure future. Depending on your position and your location, here's a look at what you might be eligible for :

WSI will not now or in the future commence an immigration case or "sponsor" an individual for this position (for example, H