Manager - Revenue and Billing | Long Term Care and Skilled Nursing

Avera Sacred Heart Hospital Manager

Be part of a multidisciplinary team built with compassion and the goal of Moving Health Forward for you and our patients. Work where you matter.

A Brief Overview

Responsible for aged accounts receivable (AR) follow up & denial review and appeals processes across assigned facilities at Avera. The Manager will develop and implement proactive practice procedures, tools, workflows to effectively provide a standardized approach to best manage inventory and revenue. This leader is responsible for setting department specific goals that align with the Revenue Cycle strategic plan. A successful leader uses employee engagement, development and anticipated staffing resources to accomplish these goals. A successful manager works effectively and collaborates with a variety of department leaders to understand complex issues and deliver creative solutions.

What You Will Do

• This position serves in a key leadership role to implement, monitor and facilitate improvement in the overall quality, timeliness and accuracy for department functions.
• Work closely with next level leaders and other department leaders to implement new processes.
• Create performance standards and holds employees accountable to standards through coaching, teaching and establish staffing levels and work with recruitment to identify and onboard individuals with diverse skills.
• Collaboration with other department leaders to review identified trends and implement workflow that follow best practice and drive efficiency.
• Identify reporting needs and work with Decision Support and IT on report design and implementation.
• Review the KPI's to identify trends and areas of opportunity and create action plans with supervisors and team members to optimize.
• Responsibilities include interviewing, hiring, developing, training, and retaining employees; planning, assigning, and leading work; appraising performance; rewarding and coaching employees; addressing complaints and resolving problems.

Essential Qualifications

Expectations and Standards

Benefits You Need & Then Some

Avera is proud to offer a wide range of benefits to qualifying part-time and full-time employees.

Avera is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, Veteran Status, or other categories protected by law.