Practice Manager II RN - Medical GroupEndeavor Health • Rolling Meadows, IL, United States
Practice Manager II RN - Medical Group
Endeavor Health • Rolling Meadows, IL, United States
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job_description.job_card.job_descriptionOversees the daily operations of the assigned site(s) including the management of reception functions- scheduling patient appointments, facilitating the referral process, insurance verification, medical records administration and compliance with all billing protocols. Oversight of all clinical staff related activities in conjunction with Clinical Supervisor ( if applicable) and Physicians. Determines staffing levels based on patient care needs, patient flow, procedures scheduled, staff skills mix, clinic needs, customer satisfaction and productivity benchmarks. Develops a staffing schedule for provision of care within the budget established for the practice. Achieves quality patient outcomes by managing day-to-day care coordination and clinical management activities. Models and facilitates collaboration among the interdisciplinary team, i.e., physician, therapies, clinical nurse specialists, utilization coordinators, and other departments. Collaborates with interdisciplinary team to identify and resolve issues that impact team performance and the delivery of patient care services. Communicates and collaborates with others to provide continuous, smooth transition of care and day-to-day operations. Coordinates patient plan of care, based on area of service and role expectations, to assure interventions are consistent, safe, timely and appropriate. Assesses continuity of care and evaluates coordination of interventions by the interdisciplinary team to ensure consistency and compliance within the plan of care recommendations. Develops and demonstrates expertise with the EMR system. In conjunction with the Physicians develops and optimizes physician templates for appropriate patient scheduling. Coordinates effective use of the building and rooms for maximum patient throughput. Monitors and manages telephone systems and staff response times. Completes monthly operational dashboard for identification and execution of operational improvements. Supports and executes policies and procedures. Establishes strong leadership and credibility at the site(s) by modeling behaviors that demonstrate service excellence to build a partnership between staff, physicians, patients and their families and ancillary NCH departments. Facilitates cooperative working relations ship between site staff, Physicians, all other Medical Group and ancillary Northwest Community Healthcare departments. Collaborates with the Director, Physicians and site staff, using open dialogue to identify and resolve customer service issues and complaints through the use of appropriate communication techniques. Responsible for optimizing staff roles and productivity to meet all site performance expectations and patient experience goals. Interacts with and contributes to professional development of peers and other health care providers as colleagues. Shares knowledge and provides feedback to contribute to an environment supportive of clinical education. Assigns or delegates tasks as defined by State Practice Act according to knowledge and skills of designated caregiver. Collaborates with physicians, care management and interdisciplinary team using open dialogue for the provision of patient care. Successful completion of an Associate's degree, diploma, or BSN from an accredited school of nursing. The level of knowledge normally obtained through the completion of a Bachelor's degree in a business-related or health administration field. Bachelor's degree in business or healthcare administration strongly preferred. Current licensure to practice nursing in the State of Illinois. Current CPR certification. Minimum of 3 years recent staff nurse experience preferably in an outpatient or ambulatory care setting. Minimum of 3years recent experience required working in a physician's office, or healthcare / managed care related operations or similar environment, with an emphasis on operational oversight of registration processes, reimbursement and customer service preferably at a management level. Minimum 1 year recent management experience with emphasis on Healthcare. Knowledge of managed care models financial reimbursement systems, clinical case management processes and utilization management issues required. Proficiency using a personal computer to create and manage documents, reports and presentations in Microsoft Word, Excel, and Power point is required Eligibility for our Annual Incentive Plan, which offers the potential to earn a certain percentage amount of your base salary based on organizational performance. (For AIP eligible positions) Premium pay for eligible employees Career Pathways to Promote Professional Growth and Development Various Medical, Dental, Pet and Vision options Tuition Reimbursement Free Parking Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off and Holiday Pay Community Involvement Opportunities
Hourly Pay Range :
$38.67 - $59.94 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.
Position Highlights :
- Position : Practice Manager II RN - Medical Group
- Location : Rolling Meadows, Palatine, IL
- Full time / Part time : Full Time, 40 hours / week
- Hours : Day shift, Monday-Friday
What you will do :
What you will need :
Benefits :
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org .
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website ( www.endeavorhealth.org ) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main career page for more information.
Diversity, equity and inclusion is at the core of who we are; being there for our patients and each other with compassion, respect and empathy. We believe that our strength resides in our differences and in connecting our best to provide community-connected healthcare for all.
EOE : Race / Color / Sex / Sexual Orientation / Gender Identity / Religion / National Origin / Disability / Vets, VEVRRA Federal Contractor.
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