Access-Intake Clinical Assistant

Job Description

Job Description

At Riverwood Center we have a team of caring and committed professionals providing a wide array of personalized services to individuals with behavioral health, intellectual & developmental disabilities and substance use disorders. Riverwood Center is located in beautiful Southwest Michigan with staff at seven sites across Berrien County. We are accredited by the Commission on Accreditation of Rehabilitation Facilities and a member of Southwest Michigan Behavioral Health, Michigan Association of Community Mental Health Boards, and the National Council for Behavioral Health.

Benefits :

Fourteen (14) Holidays

Twenty (20) PTO Days

Defined Benefit Pension

Outstanding Health, Vision & Dental Insurance

Life Insurance

Short- and Long-Term Disability

Flexible Spending

Strong Work / Life Balance

Employee Assistance Program

Generous Continuing Education

YMCA 360

Flexible work schedules

Full administrative support

Responsibilities :

Provides clerical support and acts as the point of central communication for the team

Triages calls, schedules, makes reminder calls, and back-fills appointments

Collects co-pays, updates financial and demographic information

Develops, edits, and maintains data / reports

Provides support to supervisors

Qualifications :

High School diploma or equivalent

Demonstrated excellent verbal and written communication skills

Prefer experience working with adults / children with mental illness, substance use disorders and / or intellectual and developmental disabilities