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Lead Tech / Crew Chief
Lead Tech / Crew ChiefServiceMaster Restore 11467 - Marietta • Marietta, GA, US
Lead Tech / Crew Chief

Lead Tech / Crew Chief

ServiceMaster Restore 11467 - Marietta • Marietta, GA, US
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Job Description

Job Description

Benefits :

  • Long Term and Short Term Disability
  • Holiday Pay
  • Life Insurance
  • Paid time off
  • Vision insurance
  • Dental insurance
  • Training & development

Lead Technician / Crew Chief Restoration Services

Were looking for an experienced, hands-on Lead Technician / Crew Chief to take charge of field operations during restoration projects involving water, fire, mold, and smoke damage. Youll lead crews, manage job quality, and serve as the point of contact for customers and adjustersmaking a real difference for people when disaster strikes.

What Youll Do :

  • Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)
  • Supervise and train technicians onsite; ensure work is done safely and correctly
  • Document everything : job notes, photos, moisture readings, and drying logs using mobile software
  • Explain the job process to homeowners and property managers in a clear, professional way
  • Communicate with adjusters and internal team to resolve issues and keep jobs on track
  • Complete job sketches and scopes; experience with Xactimate is a plus
  • Review and ensure proper documentation for insurance compliance
  • Perform quality checks, get customer sign-offs, and collect payments when needed
  • Enforce safety rules and company policies at each job site

    • What Were Looking For :

  • High school diploma or GED
  • Valid drivers license with a clean record
  • Prior experience in restoration or construction (mitigation strongly preferred)
  • Strong leadership, communication, and customer service skills
  • Comfortable managing small crews and mentoring newer techs
  • Experience with job tracking software (e.g., Moisture Mapper, MICA, DASH, etc.)
  • IICRC certifications a big plus : WRT, ASD, FSRT, OCT
  • Familiarity with Xactimate is a bonus

    • Physical Requirements :

  • Lift and carry up to 70 lbs regularly
  • Stand, bend, crawl, and squat for extended periods
  • Work in hot, cold, wet, or dusty environments
  • Wear tight-fitting respirators and safety gear when required

    • Why Youll Thrive Here :

  • Be a leader on projects that make a difference
  • Growth opportunities as you build technical and leadership skills
  • Strong team support and training available
  • Competitive pay with performance-based opportunities

    • Apply today and take the lead in helping families and businesses recover after disaster.

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    Crew Chief • Marietta, GA, US