Medical Assistant-Primary Care
The Medical Assistant is responsible for administrative and clinical duties under the direction of a provider. This role ensures proper patient identification, following all HIPPA policies, labeling, handling, and processing of samples, medications, and PHI according to standard procedures and safety protocols.
Duties / Responsibilities
- Show patients to examination rooms and prepare them for the provider.
- Obtain and record in the electronic health record intake information such as chief complaint, past medical history, current medications, vital signs, and test results.
- Maintain patient care areas by keeping them clean and stocked.
- Prepare and administer medications and vaccines as directed by a provider.
- Collect blood, tissue, and other laboratory specimens, log the specimens, and prepare them for testing.
- Perform testing such as TB PPD, EKG, PFT, vision, hearing, and point of care laboratory tests.
- Authorize drug refills and communicate prescription information to pharmacies.
- Answer patient portal questions, assist with patient requests as needed.
- Explain treatment procedures, medications, diets, or provider instructions to patients or family members.
- Clean and sterilize instruments and dispose of contaminated supplies.
- Perform general office duties, such as answering telephones, scheduling appointments, completing sports physical forms, surgical clearance forms, assisting with follow-up phone calls, etc.
- Help providers examine and treat patients by assisting with bedside procedures.
- Prioritize and multitask to accommodate the needs of any provider.
- Able to recognize signs of an emergency and notify provider and / or RN manager in real time.
- Prep provider schedules for the following business day, assist with quality measure tracking and reporting.
- Update and maintain MCIR vaccine records.
- Enter, transcribe, record, store, or maintain patient health information in written or electronic form.
- Assist with training new hires during their orientation period.
- Monthly completion of Eagle training.
Qualifications / Experience
High School Diploma or equivalent.Exceptional communication skills.Ability to work with all ages of patients.BLS CPR certification required.MA certification preferred.Two years of MA experience preferred.Previous use of Athena EHR preferred.Physical Requirements
Prolonged periods of standing / bending in a patient care area as well as sitting at a computer desk.Ability to move / lift 30 to 40 pounds to stock supplies and move or support patients.Use of personal protective equipment (PPE) as required.