Job Description
Job Description
The Mortgage Closer will be responsible for supporting the Closing function within multiple Channels. As the Mortgage Closer, you will act as a key contributor to ensure timely closings of mortgage loans while ensuring efficient and effective processes are followed while meeting customer service objectives.
The Mortgage Closer will :
- Prepare Closing Documents, including the balancing of the Initial and Final Closing Disclosure.
- Be detail oriented while delivering exceptional customer service.
- Actively engage with various parties to the transaction, including both internal and external resources.
- Handle routine calls, emails and / or chat responses.
- Execute daily work queues and escalate as needed.
- Perform other related duties as required and assigned.
- Demonstrate behaviors which are aligned with the organization’s desired culture and values.
Must Haves
Associate’s degree or equivalent work experience.Closing experience & mortgage industry experience required.Understanding of investor requirements and regulatory standards.A passion for helping customers achieve their financial and homeownership goals.Around 2 years of experience as a mortgage closer.