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Customer Experience Project Manager

Customer Experience Project Manager

VirtualVocationsKalamazoo, Michigan, United States
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A company is looking for a Project Manager, Selling & Experience.

Key Responsibilities

Lead the design, development, and implementation of innovative tools to enhance customer engagement and brand loyalty

Collaborate with teams to create and execute loyalty strategies that drive customer retention

Analyze and iterate on selling tools and resources to meet evolving customer expectations and achieve sales growth

Required Qualifications

Minimum of 5-7 years of professional experience in project management, preferably in apparel or retail

Proven experience in developing and implementing customer experience tools

Demonstrated success in quantitative and qualitative analysis to drive business value

Experience working cross-functionally with senior leaders on strategic initiatives

Strong analytical skills with the ability to manage large data sets efficiently

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Customer Experience Manager • Kalamazoo, Michigan, United States

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