A company is looking for a Contact Center Team Lead - Sales.
Key Responsibilities
Lead and motivate a sales team to achieve revenue, conversion, and upsell targets
Conduct coaching sessions and provide real-time feedback to enhance sales skills
Monitor performance metrics and prepare reports to drive team improvement
Required Qualifications
Minimum 3 years in a sales-driven contact center environment, with 1 year in a leadership role
Proven track record of achieving sales targets in a B2C environment
Strong coaching skills to develop high-performing sales teams
Expertise in sales techniques, including upselling and consultative selling
Proficiency in CRM and contact center technology
Sales Team Lead • Cranston, Rhode Island, United States