Sr. Product Manager - Technical, Books Demand

Senior Product Manager - Technical

Passionate about books, and solving complex, global problems at scale? The Amazon Books team is looking to hire a Senior Product Manager - Technical to join the Books Core shopping team to transform how customers discover, evaluate, and purchase print and digital books. This role is expected to drive CX innovation, new product development, and experimentation for Books experiences worldwide. The Senior Product Manager - Technical in this role will be expected to act as the owner for a suite of live and forthcoming features designed to improve a customer's ability to shop for books. They will identify problems frustrating customers in our shopping experience today and develop and execute strategies to address those pain points, including user experience design and data-based evaluation techniques to ensure positive outcomes. Senior Product Managers - Technical within the Books org are expected to think across formats (i.e. both print and digital), surfaces (e-readers, Kindle apps, mobile and desktop browsers), business models (Kindle Unlimited, Prime Reading, Kindle Direct Publishing, etc.), and marketplaces (10+ unique countries), in ways that scale across millions of unique titles.

Key job responsibilities :

• Lead the analysis of data and anecdotes to identify new opportunities aimed at improving customer discovery of digital and physical books.
• Work backwards from customer problems, and translate ideas into great CX on behalf of our customers.
• Write detailed product requirement documents defining use cases, features, and success metrics.
• Manage a roadmap and drive prioritization decisions; provide leadership to ensure that the business has the right prioritization.
• Deliver high-impact product launches managing key risks, dependencies, and post-launch analysis.
• Facilitate discussions regarding technical and architectural trade-offs in partnership with development teams.
• Lead communication and stakeholder engagement, influence global teams and advocate for product vision up to senior executives.

About the team :

The Amazon Bookstore team owns the customer experience for browsing, evaluating, and buying physical and digital books from a catalog of tens of millions of titles. The ideal candidate is passionate about solving complex problems for customers. They can think big and thrive in a collaborative, fast-paced environment, and enjoy diving deep into both data and anecdotes to bring clarity to ambiguity. They are innovative, detail oriented, an effective communicator, and have a proven track record of delivering results by focusing on the most impactful work. They have a demonstrated history of success managing customer-facing technical products and have experience with browse and discovery, purchase flows, partner management, and are familiar with A / B testing practices.