Recovery Support Manager

Recovery Support Manager

PHMC is proud to be a leader in public health. PHMC requires all employees to be fully vaccinated for COVID-19 before the first day of employment. We will offer the vaccination at no cost via our Health Centers.

SERVICE AREA : Housing & Justice Related Services (HJRS)

PROGRAM : New Pathways Project (NPP) Recovery Support Services (RSS)

JOB OVERVIEW :

The Recovery Support Services program, an enhancement service for the New Pathways Project, supports individuals in recovery from substance use disorders. The Recovery Support Services program provides non-clinical services that assist individuals in recovery in gaining the skills and resources needed to initiate, maintain, and sustain long-term recovery. The RSS program offers services such as care coordination, recovery coaching, group support, supported employment / training, transportation, and assistance with accessing recovery housing. Recovery support services are not a substitute for clinical services. Recovery support programs are person-centered and self-directed, allowing the individual in recovery the choice of provider.

The Recovery Support Manager oversees and coordinates recovery support services, ensuring high-quality care and adherence to best practices in substance use and mental health recovery. This role provides leadership, supervision, and training to recovery support staff, develops program strategies, and fosters a recovery-oriented environment. The Recovery Support Manager works collaboratively with community partners and internal teams to enhance service delivery and participant outcomes.

MISSION & VISION :

PHMC works to create and sustain healthier communities through partnerships with government, foundations, businesses, and community-based organizations. We envision a healthier community for all.

Integrity We are committed to building and sustaining trust across our teams, partners, and funders.

Impact Our work is purposeful and rooted in a data-driven approach.

Accountability We hold ourselves and each other responsible for getting things done, effectively managing resources, and achieving sustainable results.

Inclusion & Collaboration We value and respect the inherent difference of all individuals, strive to amplify those voices and experiences, and are committed to working together to convene diverse perspectives, talents, and approaches to public health.

Credibility We are a trusted resource that delivers innovative approaches and reliable services to the communities that depend on us.

ESSENTIAL JOB FUNCTIONS :

The following outlines key responsibilities. Additional duties may be assigned as needed :

• Provide leadership, supervision, and guidance to recovery support staff.
• Develop, implement, and monitor recovery support programs and services.
• Ensure compliance with PHMC policies and regulatory standards.
• Conduct staff training and professional development initiatives.
• Provide performance evaluations of recovery support personnel.
• Facilitate team meetings and case reviews to ensure coordinated care.
• Establish and maintain relationships with community partners and stakeholders.
• Monitor and evaluate program effectiveness, making improvements as needed.
• Support crisis intervention efforts and coordinate with crisis response teams.
• Advocate for participant needs and ensure access to necessary resources.
• Develop recovery-related content for groups in partnership with project staff and program Participants
• Facilitate ongoing peer-driven recovery support and psychoeducation groups to build, connect, and sustain a recovery community of program participants.
• Work collaboratively with program staff to facilitate participant enrollment into substance use treatment as they request.
• Maintain accurate documentation and reports for program oversight and compliance.
• Provide data on participant services as needed by the NPP Program Director.

WORK HABITS :

PROFESSIONAL DEVELOPMENT :

KNOWLEDGE, SKILLS, AND ABILITIES :

WORK ENVIRONMENT & LOCATIONS :

PHYSICAL REQUIREMENTS :

QUALIFICATIONS :

SALARY GRADE : 19

PHMC is an Equal Opportunity and E-Verify Employer.