Shift Leader

Shift Leader Position

As a proud Dunkin' franchisee, we are as dedicated to our employees as we are to our valued customers. Our commitment is to foster a supportive, enthusiastic, and success-driven environment for hardworking team members.

Position Overview

The Shift Leader plays a pivotal role in driving the success of our operations. This leadership position focuses on coaching and guiding Crew Members to uphold Dunkin' Brand standards, deliver an exceptional guest experience, and maintain a positive team environment. As a Shift Leader, you will :

• Set clear goals and delegate job assignments to ensure smooth operations during each shift.
• Provide real-time feedback, motivation, and recognition to team members.
• Promote teamwork and help create a friendly, guest-centric atmosphere.

Why Join Us?

Working for our Dunkin' franchise means becoming part of a vibrant, growth-oriented team. We offer :

Ready to Take the Lead?

If you're motivated, dependable, and eager to make a positive impact, we'd love to hear from you. Join our team and take the next step in your career with Dunkin'!

Provide excellent guest satisfaction, service speed, and product quality

Previous experience working in a cafe or quick service restaurant preferred

Show passion about results by setting compelling targets and delivering on commitments

Meet safety and sanitation standards

Anticipate and understand guests' needs and exceed their expectations

Works well in a team environment