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Medical Reports Expeditor

Medical Reports Expeditor

Leidos QTC Health ServicesSan Antonio, TX, US
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Medical Reports Expeditor

Do you crave a career that truly makes an impact in people's lives? Do you thrive on problem-solving and finding solutions? Join a dedicated, tight-knit team that creates an immediate and meaningful impact every day.

Leidos QTC Health Services is seeking a Medical Reports Expeditor (MRE) on our Veterans Services team. As an MRE, you will be responsible for reviewing the electronic case management system to identify reports and diagnostic results requiring follow-ups. Also, you will communicate with medical offices and diagnostic facilities to verify attendance and obtain reports, following escalation workflow when appropriate, and upload diagnostic results received to the case management system in a timely manner.

Primary Responsibilities :

  • Review the electronic case management system to identify outstanding reports and diagnostic results requiring follow-up
  • Communicate with medical offices and diagnostic facilities to verify attendance and obtain reports in a timely manner, following escalation workflow when appropriate
  • Upload diagnostic results received to the case management system
  • Appropriately process Date of First Draft (DFD) signed reports in the case management system
  • Prioritize all requests from the client to expedite delivery of a case
  • Other projects and duties as assigned

Required Qualifications :

  • High School diploma, or equivalent (GED)
  • 0 to 1 year of relevant experience, preferably in a medical office and / or administrative position
  • Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation

    • Preferred Qualifications :

  • Basic understanding of medical terminology
  • Adaptable with the ability to follow a standardized workflow
  • Ability to work on routine / repetitive tasks in a timely manner
  • Organized with the ability to multi-task and perform with a high sense of urgency and follow through
  • Ability to work independently and as part of a team
  • Excellent verbal and written communication skills
  • Exceptional customer service skills to both internal and external customers
  • Proficient in relevant computer applications (i.e. MS Office, Faxcom, Adobe) with an ability to learn new software quickly
  • Experience in medical billing and coding with a focus on CPT coding
  • Ability to work in a fast-paced environment

    • Additional Information :

  • Training : Onsite at our San Antonio, TX office located at 4400 N.W. Loop 410, Ste. 500 San Antonio, TX 78229
  • Shift : Monday Friday between 7 : 00 am and 5 : 30 PM
  • Post-Training Shift :

    • Monday Friday from 8 : 00 am5 : 30 pm (1 hour lunch break)

  • Monday Friday from 9 : 00 am5 : 30 pm (30-minute lunch break)
  • Probationary Period : Employment as a Medical Reports Expeditor I will include successful completion of a 90-day probationary period during which you will be given objectives to achieve. This timeframe lets you assess your readiness for the position as well as allows Leidos QTC Health Services to determine your ability to successfully perform the job. You will be provided objectives, documentation, training and performance feedback during the 90-day probationary period as part of your assimilation to the role. After successfully completing the 90-day probationary period, you will be considered a permanent employee

    • About Leidos QTC Health Services :

    Leidos QTC Health Services collaborates closely with government and non-government customers to address current and future program needs within the health services domain. We specialize in disability-focused medical examinations, independent medical exams and review services, occupational health services, diagnostic testing, and case management solutions. As innovators, we focus on advancing technologies that improve service delivery, with a particular emphasis on enhancing accessibility for examinees in rural communities. With a proven track record of continuous improvement and steady growth, we now handle over 2 million appointments annually.

    Compensation and Benefits :

    Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. As a result, we offer meaningful and engaging careers to support you and your career goals, all while nurturing a healthy work-life balance. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available.

    Commitment to Non-Discrimination :

    All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos QTC Health Services will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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    Expeditor • San Antonio, TX, US