Campground Host- Volunteer

Volunteer Campground Host

The primary objective of the Campground Host is to ensure a quality recreational experience for visitors within the Donald MacDonald Campground. The Campground Host will answer camper questions, assist with park maintenance, and be available for after-hour emergencies. This position requires the following skills and abilities : customer service skills, manual labor abilities, communications skills, ability to operate and utilize a cell phone and computer skills. The Campground Host must enjoy volunteering in an environment with extensive public contact, have the ability to do tasks with minimal supervision, and be able to learn quickly and follow instructions accurately. Additionally, the Campground Host must be able to perform basic record keeping, manual labor tasks, and be willing to clean and sanitize facilities with a variety of cleaning agents and chemicals.

The Indian River County Campground Host Program is intended to improve services by providing an immediate contact person for emergency medical situations, breakdown of utility services and camper problems and situations. They also assist the camper with information about the park, its facilities and other local interests.

Essential Job Duties

• Campground Host must possess good communications skills, demonstrate courteousness, and display a helpful attitude to all visitors, even under stressful situations.
• The Campground Host will provide volunteer services under the direction of a designated Parks Foreman and / or the Parks Venue and Special Events Manager.
• The Campground Host will be required to assist County Staff in the maintenance of facilities, trails, and grounds.
• These assignments include assisting County Staff with cleaning, sanitizing, and stocking of restrooms, emptying trash containers and replacing the liners, cleaning roadways and trails, cleaning campsites, picnic tables, fire rings, grills, and disposing of ashes.
• Typical duties also include assisting County Staff with raking and grooming of sites and public areas, maintaining a litter-free facility, picking up cigarette butts, maintaining outlying areas such as trails, outposts, and rental cabins.
• The Host must maintain a good relationship with County employees, and the visiting public.
• A Campground Host must be familiar with local points of interest, nearby facilities, and local rules and regulations.
• Campground Hosts immediately report problems and any unsafe or hazardous conditions as they are discovered.
• Campground Host should be available as the point of contact for campers and guests during hours if County Staff are not present.

Typical Requirements

Campground Hosts must be familiar with all Indian River County Campground policies and guidelines. Indian River County will be provided a campsite that will be equipped with water, sewer, and electric. Campground Hosts are expected to be available during weekends, holidays, and after-hours periods. The Parks Division will provide weekly schedules.

Supplemental Information

As a campground host, you will be fulfilling a job of public trust on County property and providing services to visitors of all ages, including children and senior citizens, who can be quite vulnerable. As a result, your offer to be a Volunteer Host Camper will be contingent on completing a background and DMV check. After your offer, you will receive an email describing the process and helping you to get started. Your volunteer position offer cannot proceed without completing this check, and your offer may be rescinded in certain circumstances, e.g. you must have a clean DMV record. We cannot offer employment to registered sex offenders or persons with arrests / convictions for any type of violent crime.