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Delivery Driver

Delivery Driver

Hy-VeeGreen Bay, WI, US
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Delivery Driver

At Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.

Job Title : Delivery Driver

Department : Grocery

FLSA : Non-Exempt

General Function : Provides prompt, efficient and friendly customer service. Delivers product to customers. Responsible for vehicle cleanliness, inside and out.

Core Competencies :

  • Partnerships
  • Growth mindset
  • Results oriented
  • Customer focused
  • Professionalism

Reporting Relations : Accountable and Reports to : District Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, and Health Wellness Home; Service Managers; Kitchen Department Manager; Floral Department Manager; Pharmacy Department Manager; Online Shopping Department Manager

Positions that Report to you : None

Primary Duties and Responsibilities :

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
  • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee's designated department or elsewhere in the store.
  • Makes an effort to learn customers' names and to address them by name whenever possible.
  • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment
  • Delivers products to customers, collects payment, and makes change for payment when necessary.
  • Returns payments and beginning cash to store.
  • Maintains food and groceries at proper temperature in accordance with food safety standards and to ensure food quality and customer satisfaction.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Adheres to company policies and individual store guidelines.
  • Reports to work when scheduled and on time.

    • Secondary Duties and Responsibilities :

  • Assists in other areas of store as needed.
  • Performs other job-related duties and special projects as required.
  • Facilitates the maintenance and upkeep to delivery vehicles.

    • Knowledge, Skills, Abilities and Worker Characteristics :

  • Commitment to the Hy-Vee Mission and a willingness to promote the values of the company
  • Good verbal and written communication skills
  • Strong interpersonal skills; ability to relate to and interact with people in a friendly, professional manner
  • Ability to identify problems, develop and execute solutions
  • Have the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies verbally or in writing

    • Education and Experience : No specific education required

    Physical Requirements :

  • Visual requirements include : ability to see detail at near range with or without correction
  • Must be physically able to perform medium work : occasionally lifting or carrying objects of no more than 50 pounds, with frequent standing, walking, and lifting / carrying of objects of no more than 25 pounds
  • Must be able to perform the following physical activities : stooping, kneeling, reaching, handling, grasping, feeling, talking, hearing and repetitive motions
  • Must be physically able to enter and exit a delivery vehicle many times a day, traverse staircases and other rough terrain to reach delivery destination

    • Working Conditions : This position is continually exposed to dust, noise, temperature extremes, dampness, vibrations, and equipment movement hazard. There is significant work pace / pressure to deliver product in a timely manner.

    Equipment Used to Perform Job : Delivery vehicle, telephone

    Special Requirements : Employees must possess a valid driver's license, with no DOT restrictions, and be 18 years or older to drive a company vehicle

    Financial Responsibility : Responsible for payments received for delivery of products when applicable

    Has daily contact with store personnel, customers, and the general public

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    Delivery Driver • Green Bay, WI, US

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