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Front of House Manager

Front of House Manager

Palm PalmPittsburgh, PA, US
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Job Description

Job Description

Benefits :

  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Health insurance
  • Vision insurance

Front of House ManagerPittsburgh, PA

Compensation : Competitive salary

Perks : Health insurance, meal discounts, paid time off, leadership training

About Us :

At Palm Palm, were all about bold flavors, vibrant energy, and exceptional hospitality. Our small plates concept thrives on speed, teamwork, and creating unforgettable dining experiences. If you love a fast-paced, guest-focused environment and enjoy leading from the floor, we want to meet you.

Position Summary :

The Front of House Manager is a key part of our leadership team, responsible for creating a seamless guest experience and supporting the day-to-day operations of the dining room and bar. Youll coach and lead the FOH staff, handle real-time problem-solving, and help maintain the high standards that make our restaurant stand out.

What Youll Do :

  • Oversee daily FOH operations, ensuring top-notch service during high-volume shifts
  • Lead, train, and schedule hosts, servers, bartenders, and support staff
  • Manage floor presence and act as a service leader during peak hours
  • Resolve guest concerns with professionalism and urgency
  • Maintain a clean, organized, and hospitable environment
  • Work closely with the General Manager and Kitchen Manager for smooth shift coordination
  • Assist with hiring, onboarding, and ongoing staff development
  • Ensure compliance with health and safety regulations
  • Monitor FOH inventory (supplies, service tools, bar stock, etc.)
  • Track guest feedback and contribute ideas for service improvements

    • What Were Looking For :

  • 2+ years of FOH management or supervisory experience in a high-volume restaurant
  • Exceptional communication and leadership skills
  • A hands-on, floor-focused leadership style
  • Strong organizational and time management abilities
  • Comfortable working in a fast-paced, high-energy environment
  • Proficiency in POS systems and basic restaurant reporting
  • Passion for hospitality and team building

    • Bonus Points If You Have :

  • Experience with small plates or shared dining concepts
  • Bar management or wine knowledge
  • Bilingual (English / Spanish) a plus

    • To Apply :

    Send us your resume and a quick note about why you thrive in fast-paced restaurant settings. Were excited to meet leaders who love people, food, and service as much as we do.

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    Front Of House Manager • Pittsburgh, PA, US

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