COMMUNICATIONS OPERATOR

COMMUNICATIONS OPERATOR

JOB DESCRIPTION DETAILS

Job Summary :

Knowledgeable in the efficient operation of the hospital's console. Professionally and promptly answers incoming calls; transfers callers as appropriate; answers questions from callers in accordance with established hospital policy. Takes and relays messages. Receives calls from caller / patient in professional and courteous manner, and relates to physician complete and accurate information pertaining to the call received.

Education :

Position requires a high school diploma or GED and 0- 6 months equivalent combination of education and experience in related area.

Registration / Certification / Licensure :

None listed

Experience :

Position requires 0-6 months related experience.

Other Requirements :

Maintains unit-specific and hospital competencies, mandatory learning, and any clinical certifications required in accordance with the Staff Education and Training policy GA-057 and / or any other department requirements.

Position requires weekend and night availability.

PId0dda15686fc-30511-38602992