Admin Dispatcher

Job Description

Job Description

Altom Transport is seeking a motivated and detail-oriented Admin / Dispatcher to join our Lufkin team. This position is a hybrid of administrative support and dispatch responsibilities, playing a key role in keeping our operations running smoothly. The ideal candidate is organized, communicative, and thrives in a fast-paced environment.

Key Responsibilities

• Dispatching & Coordination
• Assign drivers to loads and ensure efficient route planning.
• Monitor and track driver progress throughout the day.
• Communicate with drivers to provide instructions, updates, and support.
• Handle scheduling changes and resolve operational issues quickly.
• Administrative Support
• Process and maintain accurate trip, fuel, and expense records.
• Support HR and safety with driver paperwork and compliance tracking.
• Answer phones, respond to emails, and assist customers with inquiries.
• Maintain filing systems and digital documentation for operations.
• Customer Service & Communication
• Act as a liaison between drivers, customers, and management.
• Provide timely updates on deliveries and address customer concerns.
• Support operations by keeping all stakeholders informed and aligned.

Requirements

Previous dispatch, transportation, or logistics experience preferred.

Benefits