Customer Service Agent
Levi's Building Components, a leader in the metal roofing accessories industry, is looking for a Customer Service Agent. The main responsibility would be receiving inbound calls, emails, and other forms of communication from customers and responding accordingly. Other key responsibilities would include :
- Providing exceptional customer service to existing customers, prospects, team members, and vendors
- Performing administrative duties accurately while remaining organized
- Building client relationships that are genuine, supportive, and represent the company philosophy, mission, vision, and goals
- Making outbound phone calls to customers to communicate product offerings, sales, and promotions
- Collaborating on projects and assignments to assist the growth of the department and company
The ideal candidate would possess the following skills :
Experience with various software applications to include the Microsoft Office SuiteThe ability to work in a team atmosphere and be a team playerAn outgoing and pleasant demeanorAbility to communicate clearly and concisely via all platforms (phone, email, text, etc.)Willingness to adapt to any situation and improvise accordinglyComfortable with having a varied workload that can fluctuate dailyStrong attention to detailExpected hours : 7 am - 5 pmLevi's Building Components offers the following benefits :
Generous profit-based bonusesHealth, Dental and Vision Insurance401k with matchPTO and paid holidaysTenure awards and company sponsored tripsBiannual employee reviews with raise opportunityFree company apparelFlexible Schedule OptionsCompensation : $18.00 - $19.00 per hour
Levi's Building Components is a nationally recognized Metal Roofing Accessories supplier founded in 1978 on Christian principles. They service distributors and wholesalers across the US and Canada. Levi's Building Components continues to experience consistent growth not only as a business but as a leader in their industry.