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Housekeeper

Housekeeper

Home 2 Suites - Wilmington Medical ParkWilmington, NC, US
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Job Description

Job Description

Benefits :

  • Digital tipping
  • Employee of the month bonus
  • DailyPay - Coming Soon
  • Dental insurance
  • Employee discounts
  • Paid time off
  • Vision insurance

As a Housekeeper at Home2 Suites - Wilmington Medical Park, you will be an essential member of our team, ensuring that our guests have a clean, comfortable and enjoyable stay. Your primary responsibilities will include cleaning and maintaining guest rooms to the highest standards of cleanliness and hygiene. We are looking for a dedicated, detail-oriented individual who takes pride in their work and contributes positively to our team environment.

Key Responsibilities

  • Guest Room Cleaning :

    • Thoroughly clean and sanitize guest rooms, including making beds, dusting, vacuuming, and cleaning bathrooms.

  • Replace used linens with fresh ones, ensuring beds are made to hotel standards.
  • Restock room amenities and supplies as needed.
  • Inventory Management :

    • Monitor and manage inventory of cleaning supplies and room amenities.

  • Report any shortages or needed repairs to the Executive Housekeeper.
  • Guest Service :

    • Provide excellent customer service by responding promptly and courteously to guest requests or concerns.

  • Report any issues or maintenance needs in guest rooms or common areas to the appropriate personnel.
  • Safety and Compliance :

    • Follow all safety procedures and protocols, including the proper handling of cleaning chemicals.

  • Adhere to hotel policies and procedures to maintain a safe and clean work environment.
  • Team Collaboration :

    • Work closely with other housekeeping staff and hotel departments to ensure efficient operations and guest satisfaction.

  • Participate in team meetings and training sessions as required.

    • Qualifications :

  • High school diploma or equivalent preferred.
  • Previous housekeeping or cleaning experience is a plus but not required.
  • Ability to work efficiently both independently and as part of a team.
  • Strong attention to detail and organizational skills.
  • Good communication skills and a positive attitude.
  • Physical stamina and the ability to lift and move heavy objects as needed.
  • Flexibility to work various shifts, including weekends and holidays.

    • Join us and be a part of a team that values excellence, dedication, and exceptional guest experiences. We look forward to meeting you!

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    Housekeeper • Wilmington, NC, US