Job Description
Job Description
Technical Data Specialist
At James Imaging Systems , we're not just crunching numbers-we're powering smarter business decisions. We're looking for a detail-driven, tech-savvy Sales Data Analyst to join our Sales / Admin Team and help us deliver seamless, data-backed solutions to our clients.
For over four decades, we've been a trusted provider of business technology solutions in Southeast Wisconsin. Our team delivers top-tier office equipment, software, and services to schools, hospitals, corporations, and government agencies-helping them work smarter every day.
Travel & Work Locations :
This is a client-facing role that involves regular travel throughout Southeastern and Northeastern Wisconsin . You will work across all three of our office locations :
Brookfield, WIMadison, WINeenah, WITravel is essential to support client site visits, environment mapping, and device tagging. NO OVERNIGHTS
What You'll Do :
Build and manage advanced billing reports for high-volume clients using Excel (pivot tables, formulas, and more)Partner with Sales to support Managed Print Service (MPS) deals-from kickoff to implementationLead pre- and post-sales project coordination to ensure a smooth client experienceMaintain and update client environments using tools like :CRM (Sherpa)
ERP (E-Auto)DCA (FM Audit)Mapping Tools (Illustrator & ECI Mapping Tool)Microsoft Office SuiteConduct client walk-throughs, tag devices, and create environment mapsInput accurate data into all systems and support software setup for the Sales TeamCollaborate closely with our internal Sales Team-your primary client-to ensure they have the data and tools needed to succeedWhat You Bring :
Background in technical service -understanding device functionality and troubleshooting is highly valuedStrong command of Excel and Microsoft Office (pivot tables are your playground)Quick learner with the ability to master multiple platformsExcellent communication and customer service skillsFamiliarity with printers / copiers and contract management is a plusProject management experience is a bonusBenefits :
Medical / Dental / Vision InsuranceCompetitive Paid Time Off ScheduleCompany Paid Long Term Disability and Life InsuranceVoluntary Short-Term Disability, Additional Life Insurance and Accidental CoverageMatching 401KCompany Paid Volunteer DayMuch More!Pay : From $50,000.00 per year depending on experience Diversity & Inclusion
We believe great ideas come from diverse perspectives. James Imaging Systems is proud to be an equal opportunity employer. We're committed to building an inclusive, supportive workplace for everyone.