Account Manager - Music Merchandise Job at Li & Fung in California

Overview

We’re looking for a detail-oriented and client-focused Account Manager to support music industry clients with the execution and delivery of merchandise and product lines. This role will serve as the key point of contact for artist teams, overseeing timelines, approvals, and day-to-day coordination to ensure smooth execution from concept through fulfillment. You’ll work closely with internal production, design, and logistics teams to manage deliverables and maintain a high level of service across all accounts.

Responsibilities

• Serve as the primary point of contact for artists, managers, and label partners, ensuring clear and timely communication throughout each project
• Manage the full lifecycle of merchandise orders — from intake and approvals to production, delivery, and post-launch follow-up
• Coordinate closely with internal design, production, and logistics teams to align on timelines, materials, and client expectations
• Gather and organize creative assets, style direction, and feedback from clients; track revisions and approvals as needed
• Monitor order statuses, inventory levels, and shipment tracking to proactively flag and resolve issues
• Maintain accurate records, timelines, and reporting for internal and client-facing updates
• Support planning and execution of merchandise tied to tour launches, album drops, and other major events
• Collaborate on pricing, cost estimates, and production specs to ensure client needs are met within budget
• Stay informed on market trends, artist brand positioning, and fan preferences to help deliver relevant and high-performing product lines

Qualifications

Compensation / Benefits

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If this sounds like you, Apply Now! As an equal opportunity employer, we shall consider all applicants regardless of gender, age, religion, marital status, race, sexual orientation, disability, disease, pregnancy, or trade union and / or political affiliation, and disregard all factors deemed inappropriate by local law and the International Labor Organization’s Declaration on Fundamental Principles and Rights at Work.

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