Access Center SpecialistVirtualVocations • Pasadena, California, United States
Access Center Specialist
VirtualVocations • Pasadena, California, United States
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A company is looking for an Access Center Specialist to provide exceptional patient care through scheduling and operational support.
Key Responsibilities
Schedule patients with physicians via incoming and outbound calls, ensuring high customer service standards
Maintain compliance standards while accurately obtaining and inputting insurance information
Meet performance metrics related to call handling and appointment scheduling
Required Qualifications
High School Graduate or Equivalent
Previous customer service experience
1-3 years of direct contact center operations experience (preferred)
Healthcare experience (preferred)
Experience with scheduling and referrals (preferred)
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