Child Case Manager

Job Description

Job Description

Southeast Kansas Mental Health Center Job Description

TITLE OF POSITION : Child / Adolescent Case Manager

QUALIFICATIONS : Must have a BA / BS degree or four years of equivalent education and / or experience working in the human services field. Must pass KBI, SRS child abuse check, adult abuse registry, motor vehicle screen, and background checks. Must have reliable and insured transportation.

KNOWLEDGE, SKILLS AND ABILITIES REQUIRED :

1. Excellent communication (verbal and written) and interpersonal skills.

2. Respectful, supportive and empathic ability to understand and work with the mentally ill.

3. Team player and supportive working relationships with coworkers and community partners.

4. Collaborate effectively with consumer's natural and community resources.

5. Proficient with computers and word processing.

6. Ability to work independently in the community

7. Strong organization skills.

NUMBER OF HOURS PER WEEK : Regular full-time position

DUTIES AND RESPONSIBILITIES :

1. Community Psychiatric Supportive Treatment (CPST) : Provide face-to-face, community-based interventions with Consumers that are solution-focused, and goal directed as determined by their individualized treatment plan.

a. Assist consumer and family members or other collaterals to identify strategies or treatment options associated with the consumer's mental illness.

b. Provide individual supportive counseling, solution focused interventions, emotional and behavioral management, and problem behavior analysis with the consumer.

c. Assist Consumer and family members or other collaterals in addressing functional deficits associated with the Consumer's mental illness by developing goals and objectives that identify and utilize their strengths and needs, resources, and natural supports.

d. Assist Consumer in remaining in their natural community locations by assisting them in identifying and effectively responding to or avoiding identified precursors or triggers. Also help identify a potential psychiatric or personal crisis and develop a crisis management plan to restore stability and functioning.

2. Target Case Management (TCM) : The goal is to enhance the Consumer's independent functioning by assisting them in obtaining access to needed medical, social, educational and other services in accordance to their individualized treatment plan. Supports include :

a. Treatment Planning :

i. Facilitating or coordinating the team treatment planning process to include consumers, families, and natural supports.

ii. Assist in developing strengths based goals and objectives, documenting the treatment plan, monitoring its effectiveness and making changes when needed.

b. Collateral Contacts : Coordinate Consumer's treatment needs via phone and written correspondence, as well as face-to-face contacts with other social service agencies, schools, housing and employment resources, and medical services.

c. Access to Supports : Assist Consumer in obtaining access to needed medical social, educational, and other services. Also assist with applications for benefits and arrange transportation to needed services.

d. Service Coordination for Youth : Coordinate services and supports identified in the Consumer's wraparound or treatment plan. Must include coordination with family, significant others and with other systems of care such as education, juvenile justice and child welfare.

3. Wraparound Facilitation : Form the wraparound team to produce a community-based, individualized Plan of Care. Responsibilities include :

a. Work with family to identify who should be involved in the wraparound team.

b. Guide the Plan of Care process and ensure waiver rules are followed.

c. Reassemble the team every 90 days and when Plan of Care reviews are needed.

d. Build collaboration and ongoing coordination among all team members and supports.

e. Must document all coordination in the youth's medical record.

4. Other Services : Provide and / or coordinate these additional services as determined by the consumer's individualized treatment plan or Waiver Plan of Care :

a. Attendant Care

b. Psychosocial Rehabilitation Services

c. Independent Living / Skills Building,

d. Parent Support and Training

e. Short Term Respite Care (Provided by SEK Respite).

f. Crisis Intervention or Stabilization

5. Direct Service Expectations : Provide a “minimum” of 5.3 hours of billable service per 8-hour work period (i.e., 26.5 hours per 40-hour work week), exceeding the minimum is expected.

6. Documentation : Document services in accordance with state, federal and organizational regulations, policies and procedures.

a. Must document all direct services and coordination of services in the consumer's electronic medical record (EMR).

b. Document services concurrently (i.e., simultaneous to services) and submit to EMR in accordance to policies, procedures and time requirements. Must be proficient with computers, typing and engaging consumers in documenting their progress.

c. Complete and submit month-end Consumer Status Reports.

7. Required Trainings :

Medicaid State Plan Non-Waiver Services (see www.kidstraining.org) include :

a. Community Psychiatric Support and Treatment (CPST) :

i. CPST On-line : Complete within 60 days of hire.

ii. Interactive Community Event (ICE) : Attend within 6 months of hire.

b. Psychosocial Rehabilitation Online Training (Track B) : Complete prior to delivery of service.

c. Targeted Case Management Online Training : Complete within 60 days of hire and prior to attending ICE training.

d. Crisis Intervention (CI) : Complete prior to delivery of service.

i. CI Online Training

ii. Nationally Recognized CI Training (e.g., Mandt training, provided in-house).

HCBS Medicaid Waiver Services (see www.kidstraining.org) as indicated by your consumer's treatment needs or required by your supervisor. Examples include :

e. Attendant Care (AC) : Prior to delivery of service

f. Independent Living / Skills Building : Prior to delivery of service

g. Parent Support and Training (PST) : Within 60 days of hire or after

h. Wrap-Around Facilitation (WAF) : Prior to deliver you service

Other In-house or Online Trainings as determined by your supervisor. Examples include :

Essential Learning Curriculum (see http : / / sekmhc.training.essentiallearning.com)

a. HIPAA

b. Corporate Compliance

c. Cultural Competence, etc.

8. Communicate effectively with all staff, consumers, and community partners.

a. Formulates and uses effective working relationships with all staff.

b. Demonstrates effective communication, demeanor and problem solving skills with staff, consumers, families, and community partners.

c. Respectful toward supervisor and coworkers, and communicates concerns and needs through proper chain of command.

9. Perform other duties as assigned by Supervisor or the Chief Executive Officer.

EMPLOYMENT STATUS : Non-exempt

SALARY : Hourly wage

SUPERVISED AND EVALUATED BY : Manager of Children's Services