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Store Manager, MaxMara Livermore Outlet (Livermore)
Store Manager, MaxMara Livermore Outlet (Livermore)Max Mara Fashion Group • Livermore, CA, US
Store Manager, MaxMara Livermore Outlet (Livermore)

Store Manager, MaxMara Livermore Outlet (Livermore)

Max Mara Fashion Group • Livermore, CA, US
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OVERALL DUTIES :

The Store Manager is responsible for business development in line with the brands strategy, overall store management, staff, merchandise, and customer service. The Store Manager is accountable for achieving financial objectives, building highly motivated teams, and developing the staff to the next level.

CORE RESPONSIBILITIES :

Customer Service

  • Stresses the importance of building a local clientele and new client base.
  • Assist associates with client service issues when needed
  • Ongoing reinforcement of all aspects related to clienteling

Staff Development

  • Uses training as the tool to refine and enhance the knowledge expectations of the team
  • Ongoing performance management to ensure sales and KPI goals are consistently being met.
  • Demonstrates leadership and leads by example
  • Manages the floor to maintain a strong presence
  • Develops bench strength for all positions within the store
  • Develops, implements, and executes strategic business plans for the store
  • Creates a store environment that emulates the company DNA
  • Operations

  • Assist in developing store according to brands overall objectives
  • Maintains inventory control following the policies and procedures to protect assets and meet the shrink goal
  • Manage the P&L for the store controlling expenses and gross margin to achieve a financial objective
  • Partner with buying office to ensure the merchandise matrix, sell-through and stock levels are maximized for sales
  • Store Visuals

  • Enforce merchandise standards as set forth by the visual department
  • Maintains and communicates strong product knowledge
  • Consistently upholds brands image
  • Human Resources

  • Consistently network within the market, shopping competition, and recruiting for staff opportunities.
  • Supervise store personnel, ensuring all company policies and procedures are being followed
  • Exhibit strong communication skills that are clear and concise with the store team, co-workers, and NY office
  • Create a positive store atmosphere that consistently motivates the team
  • REQUIRED SKILLS / EDUCATION

  • BA a plus
  • Minimum 4-8 years of Retail Management experience; luxury a plus
  • RTW and / or shoe experience is a plus; product experience in luxury or high-end retail is strongly preferred
  • Strong interpersonal, organizational, and communication skills
  • Able to work independently as well as collaboratively
  • Proficient computer skills
  • Ability to manage conflict
  • Max Mara is an Equal Opportunity Employer. M / F / D / V
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    Store Manager Outlet • Livermore, CA, US

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