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Service Manager - HVAC Controls & Programming

Service Manager - HVAC Controls & Programming

West Coast AutomationPhoenix, AZ, US
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Job Description

Job Description

Company Background :

We are 24 (and growing) market-leading operating companies that deliver unmatched HVAC, mechanical, refrigeration, plumbing, and electrical solutions. We are actively building the nation's preferred technical service partnership for commercial MEP+ ecosystems, empowering industrial, commercial, and institutional clients—including Fortune 500 companies and other industry leaders across the United States—with reliable, innovative service. Learn more about us at www.kelso-industries.com

About US

West Coast Automation Services is a leading HVAC company specializing in system services, technical support, installation, and custom application development for building control systems. Established in 2010, our office is located in Tempe, Arizona. As a seasoned mechanical contractor with expertise in complex HVAC systems, we deliver efficient and reliable solutions to building owners, facility managers, commercial buildings, plant managers, data centers, hospitals, and schools

We are a Kelso Industries company, making us part of one of the nation's leading MEP+ solution providers.

About This Role

As a Service Manager you will lead, support and assist in the maintenance of advanced building automation systems which optimize HVAC performance and reduce energy consumption ensuring customer expectations are exceeded. This role combines management, fieldwork, engineering, programming, and customer support to deliver innovative solutions which reduce energy consumption and maintain building comfort.

  • This role will be worked in the office, as well as in the field at client sites. Company vehicle and gas card are provided.

What You'll Do

  • First and Foremost : Lead and support a team of technicians
  • Oversee daily operations and scheduling
  • Assist with project planning, resource allocation, and job costing
  • Monitor KPIs and help implement process improvements
  • Lead the design, programming, and integration of Building Automation Systems (BAS) across diverse platforms—including Tridium Niagara, Johnson Controls, and Honeywell. Ensure systems are optimized to achieve energy efficiency, occupant comfort, and operational excellence.
  • Teach and assist with the full lifecycle of HVAC control system commissioning, including start-up, functional testing, calibration, and troubleshooting. Systems include rooftop units (RTUs), variable air volume (VAV) systems, boilers, chillers, and other critical infrastructure.
  • Deliver expert-level technical support and hands-on training to clients, facility operators, and internal technicians. Provide ongoing maintenance guidance to ensure long-term system performance and client satisfaction.

    • What You'll Bring

  • 8+ years building automation controls experience
  • High school diploma or GED equivalent
  • Management Experience
  • Niagara N4 Honeywell certification
  • Proficiency with Microsoft Outlook and Excel
  • Valid driver's license and willingness to commute to various client sites in the Greater Phoenix area
  • Strong troubleshooting, programming and ability to read mechanical / electrical schematics
  • Excellent communication and customer service mindset
  • Experience with fault detection, data analytics, equipment sequencing and or healthcare facility systems
  • Proven track record of managing or supporting BAS / DDC projects from design to completion, including interpreting control drawings, wiring diagrams, and sequence of operations
  • Experience collaborating with multidisciplinary teams (e.g., engineers, facility managers, contractors) to deliver energy-efficient solutions

    • What You'll Get

  • Competitive wages, plus overtime
  • Company vehicle and fuel card
  • Comprehensive medical benefits
  • PTO

    • Why Join Us?

    We're committed to attracting talented individuals who seek a company with a strong foundation of success and an outstanding culture. We proactively provide competitive compensation, comprehensive benefits, and clear pathways for career advancement with autonomy and flexibility in an entrepreneurial environment.

    Learn more about us at www.kelso-industries.com

    We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and / or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Kelso does business.

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