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AWS Alliance Driver, Manager - DA&AI / Amazon Connect

AWS Alliance Driver, Manager - DA&AI / Amazon Connect

PRICE WATERHOUSE COOPERSSan Francisco, CA, United States
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At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets.

Those in Alliance at PwC will be responsible for establishing partnerships with companies to better serve our client’s needs. You will build relationships to complement PwC’s strategy through execution capabilities that allow PwC to deliver multi competency programmes and solve client’s most critical business issues. Working in this area, you will develop and execute the strategy and business plan, focus on market penetration and revenue growth, and identify opportunities for solution development and industry alignment. You will also build relationships with key Alliance executives, identify synergies between the technology and the Firm and collaborate with cross-functional teams.

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to :

  • Analyse and identify the linkages and interactions between the component parts of an entire system.
  • Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.
  • Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.
  • Develop skills outside your comfort zone, and encourage others to do the same.
  • Effectively mentor others.
  • Use the review of work as an opportunity to deepen the expertise of team members.
  • Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.
  • Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

As part of the Alliance team, you can cultivate and manage strategic alliances that amplify PwC's client service capabilities. As a Manager, you can lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You can be pivotal in creating, collaborating on, and supporting joint go-to-market business plans with alliance partners, aligned with PwC's strategy to deliver multi-competency solutions for clients' key business challenges.

Responsibilities

  • Cultivate and manage strategic alliances to enhance client service capabilities
  • Lead teams and oversee client accounts with a focus on strategic planning
  • Mentor junior staff to foster professional growth and development
  • Create and support joint go-to-market business plans with alliance partners
  • Collaborate with partners to deliver multi-competency solutions for business challenges
  • Identify opportunities to enhance client service and internal processes
  • Uphold the firm’s code of ethics and business conduct
  • Encourage the use of technology and innovation to improve service delivery
  • What You Must Have

  • Bachelor's Degree
  • 5 years of experience in Partner & Alliance Management, relationship management or related field, with a track record of driving demand generation and successful programs
  • What Sets You Apart

  • Master's Degree preferred
  • Managing entire Alliance lifecycle activities
  • Building and maintaining strategic relationships
  • Developing actionable business plans
  • Exhibiting experience in strategic planning and execution
  • Proficient in CRM systems (e.g., Salesforce)
  • Utilizing exceptional organizational and project management skills
  • Demonstrating in-depth knowledge of consultative and executive communication
  • Ability to travel up to 30%, including international travel
  • PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law.

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    Alliance Manager • San Francisco, CA, United States

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