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Assistant Sales Manager

Assistant Sales Manager

Service Corporation InternationalPhoenix, AZ, US
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Join Our Team in Phoenix

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a great place to work!

Responsible for achieving annual pre-need sales volume and margin goals of sales team as well as individual sales production. Observe sales representatives during sales meetings and provide timely constructive feedback to motivate pre-need revenue growth. Tracks and trends sales, addresses gaps, takes initiative to dismiss underperforming sales staff.

Job Responsibilities

Revenue Generating 60%

  • Qualifies sales leads by asking probing questions and providing information; schedules sales appointments.
  • Applying sales skills presents pre-need services and products to consumers and influences the importance of pre-need. Completes electronic sales contract and closes the sales.
  • Generates sales leads by presenting pre-need presentations or information at community or non-profit events and consumer homes.

Administrative 20%

  • Ensures contracts and paperwork are accurately and thoroughly completed by Sales Representative in a timely manner.
  • Builds positive business relationships within the community, non-profit, and civic organizations in order to build brand presence.
  • Developing and achieving AOR and individual sales goals
  • Learning how to apply market demographics, share, and growth / decline rates to develop annual sales goals for sales team.
  • Responsible for developing an annual financial budget, monitoring and approving expenses, and achieving financial budget in both revenue and expense.
  • Approves time cards prior to deadline, initiates personnel change transactions.
  • Additional responsibilities as requested or assigned
  • People Development 20%

  • Coach revenue generators on techniques, technology, and influential personal style.
  • Provide timely constructive feedback; may recommend re-training. Facilitates answers to sales and commissions questions.
  • Develop a strong, trusting, and reliable team.
  • Understand team members career aspirations and provide assignments to develop skills and / or close gaps.
  • Constructively address issues and provide tangible and appropriate feedback.
  • Apply a proactive and collaborative management style in order to increase employee engagement and minimize turnover.
  • Monitor training requirements ensuring staff is current.
  • Responsible for screening candidates (internal and external) and hiring or promoting a skilled and effective staff.
  • Collaborates with Field Management on Associate Performance, pay increases, special pays, and career advancements.
  • Discipline staff as necessary. Writes development plans to close behavior or skill gaps.
  • Collaborates with Human Resources throughout discipline, development, and termination processes.
  • Initiates discussions to terminate underperforming staff.
  • Recommends and discusses terminations with Leadership.
  • Minimum Requirements

    Education :

  • High School diploma or equivalent required
  • Advanced education strongly preferred for continued career advancement
  • Licenses :

  • Valid and current driver's license with an acceptable driving record is required
  • Experience :

  • Sales Management experience of 1-2 years required
  • Prior revenue generating sales experience with a demonstrable record of exceeding annual sales goals required
  • Experience with in-home sales a plus
  • Experience giving presentations to consumer audiences or public speaking ability required
  • Experience in the Funeral Services Industry strongly desired
  • Experience with Customer Relationship Management (CRM) systems is desired
  • Knowledge, Skills & Abilities :

  • Administrative skills necessary to manage work force, administrative transactions, and planning / forecasting responsibilities
  • Ability to present products and service information with compassion and influence to consumers one-on-one or in a group / public setting.
  • Computer literate and proficient with MS Office, Word, Excel, and Power Point
  • Ability to use computerized databases for sales presentations and electronic contracts
  • Work Conditions :

  • Environment - Work is primarily indoors; professional attire required when in contact with potential customers and families
  • Postures Frequent continuous period of time sitting or standing up to 6 hours per day; frequently climbing stairs to access buildings
  • Physical Demands Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
  • Hours May work beyond standard hours or schedule as business needs arise
  • Travel frequent amount of local and / or multiple location travel required
  • Compensation : $60,000-$110,000 annually (including bonuses and commissions)

    Benefits : Medical, Dental, Vision, Flexible Spending Accounts (health care and dependent care), Health Savings Account with Company Contribution, Sick Leave, Short-Term Disability, Long-Term Disability, Life Insurance, Voluntary Accidental Death or Dismemberment Insurance, Dependent Life Insurance, SCI 401(k) Retirement Savings Plan with Company match, Employee Assistance Program

    #SCI

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    Assistant Sales Manager • Phoenix, AZ, US

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