Sales and Marketing Coordinator
The Bradford - Senior LivingBloomfield Hills, MI, USjob_description.job_card.variable_hours_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_descriptionIdentify and screen prospective residents in both the acute and community settings and respond to inquiries by potential residents, family, or placement agencies. Follow up on all referrals / inquiries for perspective residents in a timely manner. Coordinate internal and external sales processes consistent and aligned with the Cardinal Senior Living Marketing plan. Collaborate with the marketing team to identify improvements and develop solutions to address occupancy challenges. Schedule and conduct all tours, meet with potential residents and their families to determine needs, provide solutions, overcome objections, and plan for move-in. Inspect available room prior to tours for their presentability. Work with Director of Wellness and Executive Director to ensure appropriateness of admissions. Work with residents and families on the beginning stage of admission process to ensure efficiency of addressing their needs. Responsible for all census development and maintains census requirements as defined by budget. Communicate with Executive Director daily regarding census, referrals, and admissions. Act as liaison between The Bradford and family members during the pre-admission and admission process. Upon admission, refer family members to appropriate Department Manager depending on specific need. Provide move-in and new resident information to appropriate team members. Responsible to ensure the completion of admission paperwork with the responsible party, family member, power of attorney or resident upon admission. Ensures the admission packet is completed in a timely manner (within 24 hours of admission) and that all forms are presented in a neat and organized manner. Prepares, maintains, and updates admissions forms packet and instruction booklet for staff to use. Develop and maintain effective professional relationships with referral sources including hospital discharge personnel, Executive Directors, other healthcare centers, physicians, clinics, rehabilitation centers and home care agencies. Responsible to determine details which need to be accomplished to re-market the room (eg. walls patched and painted, carpet cleaned, curtains cleaned). Works Maintenance staff to see that repairs are finished in a timely manner. Assist and complete other projects as assigned by Executive Director and Operations Director. Attend and participate in all meetings including marketing meetings, staff meetings, projects, special events, committees, and mandatory training as appropriate. Maintains knowledge of regulations and Cardinal Senior Living Standards to initiate and develop improved operations. Establishes and maintains relationships and contacts with various clubs, community organizations, and groups, give presentations as needed and act as representative of Cardinal Senior Living. Assists in coordination of special events for Cardinal Senior Living and the local community. Maintains professional affiliations and enhances professional growth and development, keeping abreast of latest trends. Follow all applicable state regulations. Valid Driver's License High School Diploma or equivalent. Must be at least eighteen (18) years of age. Two (2) years' experience in a customer service-oriented profession. Two (2) years directly related experience working with the admissions, marketing, and / or sales. Ability to carry out admissions functions for a senior living environment. Working knowledge of referral process, reimbursement programs, personal care home regulations, admissions, and discharge procedures. Excellent customer service and speaking / presentation skills. Computer experience in Microsoft Excel, Word, and Outlook, etc. Ability to interpret complex standards and regulations and write concise reports and histories. Able to lift, bend, stoop, push, pull supplies, or furniture up to 50 pounds (may need to ask for assistance at times). Able to complete the functions necessary to transport a resident in a wheelchair. Bachelor's Degree in a related field of study or equivalent combination of education and directly related experience is preferred Basic understanding of medical conditions, medications, and functional status for the population related to skilled and rehabilitation services. Entry level Full-time Marketing and Sales Hospitals and Health Care
Overview
The Bradford Senior Living is hiring a Sales and Marketing Coordinator! The Bradford is a Cardinal Senior Living community located at 2080 S Telegraph Rd, Bloomfield Hills, MI.
Benefits
- Salary—The Bradford offers competitive wages with a yearly performance merit program. When members of our team go above and beyond, we like to recognize their performance.
- Benefits—We offer eligible employees a competitive benefits program to include : Weekly Pay; Medical, Dental and Vision plans for you and your family; Voluntary Benefits including Life Insurance, Short Term Disability Insurance, etc.; Paid Time Off; Paid Holidays; 401(k) with Company Match
The purpose of the Sales and Marketing Coordinator is to assist in coordinating inquiries, tours, and admissions in order to assure resident and family satisfaction.
Essential Functions – Job Duties
Secondary Functions – Job Duties
Education & Knowledge Requirements – Specific Education, Certification, And Licensure
Essential Job-Related Experience / Abilities
Preferred Job-Related Experience / Abilities / Education
Cardinal Senior Living LLC is an Equal Opportunity Employer.
Seniority level
Employment type
Job function
Industries
J-18808-Ljbffr
serp_jobs.job_alerts.create_a_job
Sales Marketing Coordinator • Bloomfield Hills, MI, US