Internet Sales Associate

Job Description

Job Description

Job Summary

We are looking for an Internet Sales Associate to join our growing team!  The right candidate will have excellent interpersonal skills and the ability to meet and exceed goals. Day-to-day tasks include managing inbound leads and providing assistance on our product offerings to customers.

About Us : Since 1923 the Coulter Automotive Group has been a family owned and operated business in the Valley.  We are one of the most stable auto dealers in Arizona and are in the highest percentile in customer satisfaction scores. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results. We are always looking for talented and enthusiastic individuals to join our team!

Benefits

401k

Medical and dental insurance

Paid vacation

Opportunity to progress to higher levels of responsibility throughout the organization - promoting from within is part of our family philosophy

Responsibilities

Handle all incoming internet inquiries and internet phone leads

Respond to emails in a professional, well-spoken manner

Assist customers in appropriate vehicle selection, providing industry knowledge and the highest level of customer happiness

Conceptualize and understand the psychology of internet customers and work with them accordingly to set appointment for a proper vehicle demonstration

Direct customers to product information resources, including those available on the internet

Deliver inquiries / messages intended for other sales personnel and departments promptly

Other duties as assigned

Qualifications

Excellent verbal and written communication skills

Proficient with Microsoft Word, Excel, and Outlook

Time management, prioritization skills, and ability to multitask required

Ambitious, goal oriented mentality and eager to improve

Ability to hit sales quotas and closing percentages

Valid driver’s license

We are an equal opportunity employer and prohibit discrimination / harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.