Registration Specialist

Varsity Spirit Registrations Specialist

For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit's 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year.

Job Type : Hybrid

Location Details : 711 Front Street, Memphis, Tennessee

Work Hours : 8am - 5pm CST

Off Season (M-TH in office, Friday work from home)

During the season (November-May) the hours and schedule will vary due to travel and event needs

Travel Requirement : Extensive travel to events

How You Will Make an Impact

A Varsity Spirit Registrations Specialist is responsible for managing all aspects of event registrations, ensuring an efficient, accurate, and customer-focused experience. This role requires strong organizational skills, attention to detail, and a commitment to delivering high-quality service to both internal and external stakeholders.

What You Will Do

• Manage registration processes for events, camps, and championships, including data entry, payment processing, and housing assignments.
• Respond promptly to inquiries via email and other communication channels.
• Coordinate with other departments on registration updates, team changes, and payment statuses.
• Ensure compliance with security and confidentiality standards.
• Process incoming mail (checks, purchase orders, etc.) and apply payments to accounts.
• Handle event closeout tasks, including attendance reconciliation, refunds, chargebacks, and invoicing.
• Assist with packing, organizing, and shipping registration materials for events.
• Monitor and engage with Q&A platforms (e.g., BAND app) during events.
• Book hotel accommodations for seasonal staff as needed.
• Support other departments as needed in a collaborative team environment

Qualifications

Knowledge / Skills / Abilities

Education / Experience

Physical Requirements

Join the Best Team in Sport & Spirit

At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions BSN SPORTS and Varsity Spirit and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT.

Our Values

Service : We lead with heart. We champion community.

Passion : We love what we do. It fuels our purpose.

Integrity : We do what we promise. We own our actions and decisions.

Respect : We earn it by giving it. Because everyone deserves it.

Innovation : We never stop striving to be better. For ourselves and our community.

Transparency : We are committed to openness and honesty in everything we do.

Our Benefits

We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include :

Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran's status, age or disability.