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Billing Specialist

Billing Specialist

True North Consultants, Inc.Cleveland, OH, US
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Location : Downtown Cleveland

Work Arrangement : Mostly on-site. Remote option available on Fridays

Due to growth, this is a new addition to a great team. In this role, you will provide comprehensive administrative financial support, primarily focusing on the billing processes within a professional services environment. Your contribution will be vital in ensuring efficient financial operations and client satisfaction.

Key Responsibilities :

  • Review and activate client accounts, ensuring all New Account Memoranda are complete and accurate.
  • Prepare, review, and edit pre-bills for billing attorneys, ensuring accuracy and compliance with billing instructions.
  • Coordinate multiple billing memoranda for the preparation of combined invoices.
  • Draft and format client bills and e-bills, incorporating attorney edits and approvals.
  • Investigate and resolve client inquiries related to billing, collaborating with billing partners as needed.
  • Enter and update information in the accounting system, ensuring all transactions are recorded accurately.
  • Present finalized bills to clients upon request from supervising attorneys.
  • Communicate with clients regarding overdue bills or billing concerns, as directed by supervising attorneys.
  • Utilize the firm's accounting system and other technical resources to enhance efficiency.
  • Manage electronic documents for seamless retrieval and support the finance team in overflow and coverage tasks.

Qualifications :

  • Associate's Degree or equivalent from a two-year college or technical school.
  • 1-3 years of related experience in a professional services environment; experience in a law firm is advantageous.
  • Proficient in a recognized accounting system and Microsoft Office products, particularly Excel and Word.
  • Experience with legal accounting / billing software is highly desirable.
  • Excellent customer service and communication skills.
  • Ability to prioritize tasks, plan activities efficiently, and manage time effectively.
  • If you are a proactive and organized individual with a keen eye for detail and a passion for client service, we invite you to apply for this opportunity. Join us in delivering exceptional financial support and contributing to our team's success.

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    Billing Specialist • Cleveland, OH, US